Categories: Web, Mobile, Cloud
Industry: Insurtech

Cloud-based platform for insurtech 

Aim

To help all types of insurance institutions in everyday tasks: customer care improvement, cost reduction and elimination of business risks to minimum. 

Solution

Innovative cloud-based platform for insurtech field that supports every phase of the claims process in real time. The system provides the following capabilities: self-service, field loss documentation, and live video streaming. With the help of the last function an agent can see what a customer sees using real-time video, thus, it’s possible to guide customers, inspectors, and contractors through the whole claims documentation remotely. All recorded information is stored in one place for further comfortable reporting.

Technologies

Wowza, RoR 4, CouchDB, live streaming, Amazon EC2, AWS Lambda, Amazon S3, Amazon Glacier, Amazon Elastic File System, Amazon Aurora, Amazon RDS, Amazon ElastiCache, Amazon CloudFront, Amazon API Gateway, Elastic Load Balancing, Amazon CloudWatch, Amazon Elasticsearch Service, AWS Mobile SDK, Amazon Simple Queue Service (SQS), Amazon Simple Email Service (SES).

Image of the Cloud-based platform for insurtech agents