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Natural Language Processing (NLP) Consulting

At CHI Software, we bring the incredible potential of machine learning and NLP techniques to your fingertips. Our team will help you turn everyday text into valuable insights, automate repetitive tasks, and create more meaningful customer interactions. Our expert NLP consulting services harness the full power of language in ways that drive real results in real time.

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NLP Consulting Services We Provide

CHI Software provides NLP consulting for enterprises and startups across many industries with one goal – to help you gain an advantage.
  • NLP Strategy and Roadmap Development

    The most important step at the beginning is to figure out how and where you should start – and we’re here to help. First, we analyze your business needs and offer you possible NLP applications. Based on our discussions, we build a project roadmap and a general vision of your future AI solution.

  • Text Data Collection and Preprocessing

    As natural language processing consultants, we can help you clean out your data to make your NLP project successful. This includes identifying and collecting complex information from various sources, removing noise, errors, and irrelevant information, and conducting text classification. In other words, you’ll be fully ready for innovations.

  • Natural Language Understanding (NLU)

    How exactly can you make a machine understand humans? There are several aspects to take care of, and our natural language processing consulting covers them all. We provide semantic search and entity recognition, as well as conduct context and sentiment analysis. Be it a particular emotion or nuanced meaning behind the user’s query, we make sure algorithms can understand everything.

  • Natural Language Generation (NLG)

    For this service, our NLP consultants learn algorithms to “speak”. First and foremost, we help your chatbots craft natural-sounding responses. We can go further and build content creation functionality, where AI models can generate emails or articles. Another NLG feature for internal purposes is report generation. Just think of all the time saved for creating detailed reports based on specific data!

  • Machine Translation

    Do you want to appeal to your audience by speaking their language? That’s where machine translation stands out. It can understand not only words but cultural and regional nuances of the human language. Importantly, thanks to machine learning capabilities, your solution will never stop improving. What a friendly way to integrate your product into customers’ daily lives!

  • Text Mining and Analytics

    Always keeping your data organized can potentially solve a lot of issues. Let us help you with that. We’ll start with topic modeling and semantic search for large document collections or categorizing text into predefined groups. If you need more efficient results, we set up information retrieval from data sets of any size using large language models.

  • Voice and Speech Processing

    That’s where things get more exciting, as we work with a spoken language. CHI Software engineers provide both speech-to-text and text-to-speech features that make your products more user-friendly. But that’s not all. We can help you identify and authenticate users based on their voice, providing your software with another security layer.

  • Customer NLP Model Development

    This service will come in handy if you need something special. Our team develops NLP models infused with machine learning according to your individual needs or fine-tunes pre-trained models for specific tasks. Natural language processing consulting is highly flexible, so we can make it work for you by adapting algorithms and approaches.

Our Expertise in Generative AI Models

How Can Natural Language Processing Benefit Your Business?

  1. Enhanced Customer Experience NLP provides a new level of personalization by understanding and responding to individual preferences. Furthermore, AI consultancy starts a new chapter in customer support when your employees can focus on mission-critical processes while NLP algorithms are busy with routine tasks and questions.

  2. Operational Efficiency and Automation Algorithms automate a lot of text-heavy processes, such as document review, emailing, or report generation. NLP is also helpful when managing and processing large volumes of documentation. These capabilities not only save employees’ time but also minimize errors.

  3. Cost Reduction What makes any innovation worthy? The ability to reduce expenses is surely among the top factors. Text analytics and automation opportunities lessen the need for manual labor and, subsequently, cut down on operational costs. Plus, AI’s ability to reduce errors leads to more reliable outcomes and lowers costs for error correction.

  4. Innovation and Competitive Advantage NLP-powered chatbots can give accurate answers to your customers in seconds, as they are always awake and available. Can your competitors provide the same level of customer service? Be the first to integrate innovations, and soon, you’ll notice the change. NLP opportunities are ample and promising – don’t hesitate to start off!

  5. Data-Driven Insights NLP is here to help you understand public sentiment toward your brand more deeply. Algorithms can analyze customer comments from reviews, social media, and surveys to gauge your reputation and help you build business strategies. In the same way, AI solutions analyze industry news and competitor content to inform you about market trends and dynamics.

  6. Improved Decision-Making Apart from real-time insights, NLP models can uncover patterns with the help of information extraction. From now on, you can make proactive decisions before something happens. For instance, analyzing customer complaints can forecast product issues, hinting at preemptive measures. Imagine always being one step ahead, armed with your data – how does it feel? It’s time to try it out in practice!

Why Choose CHI Software for NLP Consulting

AI Development
Proven AI Expertise

Artificial intelligence is more than a fancy trend for us. Our AI engineers are passionate innovators, many of whom participate in scientific research. Our key specializations involve generative AI, NLP, facial recognition, posture tracking, and data science.

Specialists
Dozens of Technical Talents

Besides the AI specialists, we have talents in numerous software development niches. Frontend, backend, testing, UI/UX design, cloud engineering, and more – you’ll find everything you need under one roof. Just tell us about your goals, and we’ll make them a reality.

Experts
15+ Years of Market Experience

CHI’s story started in 2006 with a team of ten enthusiasts. Many moons later, we are an experienced software development vendor with the US, Europe, and Asia offices. We prioritize state-of-the-art ideas in everything we do, sharing what we’ve learned with our clients.

Our Workflow for NLP Solutions Consulting

  1. Initial Consultation

    We start with a friendly chat, either in person or via video call, to understand your business needs and goals. We'll discuss your challenges and what you hope to achieve by collaborating with an NLP consulting firm.

    Result
    • We get a clear picture of your business and how NLP can help.
  2. Needs Assessment

    Our team carefully studies your existing systems and workflows. We conduct interviews with key stakeholders, review your current data processes, and identify areas where NLP can make a significant impact.

    Result
    • We create a detailed report highlighting the key areas where NLP can make a difference.
  3. Customized Strategy Development

    Based on our assessment, we design a tailored NLP strategy that fits your unique requirements. Our work includes selecting suitable NLP models, tools, and technologies and mapping out a step-by-step implementation plan.

    Result
    • You receive a strategic plan that outlines the steps and technologies we’ll use to achieve your goals.
  4. Implementation

    Our experts work closely with your IT team to integrate the NLP solutions into your existing systems. At this stage, we focus on coding, configuring the NLP models, and setting up the necessary infrastructure.

    Result
    • You start seeing improvements in efficiency, customer service, and data analysis.
  5. Testing and Optimization

    We thoroughly test your NLP software to guarantee it works flawlessly. Our services include debugging, fine-tuning the models, and making adjustments based on real-world data.

    Result
    • Any bugs or issues are fixed, and the solution is optimized for best performance.
  6. Training and Support

    We provide comprehensive training through workshops, hands-on sessions, and detailed documentation. This stage is vital to help your team use the new tool effectively.

    Result
    • Your team feels confident and capable of using the new system to its full potential.
  7. Continuous Improvement

    When the main portion of the work is over, we offer ongoing support and monitoring of your solution. Regular check-ins and performance reviews help us eliminate bottlenecks and ensure the software continues to meet your needs.

    Result
    • You receive regular updates and enhancements for great performance results.

Client Testimonials

lecre

Lecre Inc. works in cooperation with CHI Software to create applications based on Computer Vision. The CHI Software dedicated team successfully delivered these products and coped with all the challenges. We are pleased with the results and ready to continue with new projects.

hisashi takano
Hisashi Takano

Director at Lecre Inc

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At Imagine Learning, we highly value our collaboration with CHI Software. Their skilled AI and generative AI engineers have significantly enhanced our K–12 education solutions.

With CHI Software’s help, we have developed tools for providing feedback on student writing, mechanisms to create learning content based on reading education strategies, and a series of chatbots that provide efficient and accurate information access for our teams. Their ability to deliver specialized applications swiftly demonstrates their agility.

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Jason Fournier

VP, Product Management, AI Initiatives at Imagine Learning

Owlytics

We became partners with CHI Software as they have a wide range of experience in the healthcare domain. The team worked on a personalized health monitoring system with AI integration. CHI Software implemented our idea into the solution with effective time management and resources.

Raz Evenor
Raz Evenor

VP Business Development & Product Management at Owlytics

Livegenic

Well, we met the CHI Software team 2 years ago and started off with a single web application. Since then this company is our reliable software development partner, be it something fast and easy, like a feature update or a profound architecture building. We have our own technical team in-house, still, when we are in need of a partner who can urgently perform some extra development or require quality headhunting, CHI Software comes in. Always on time.

Olek Shestakov
Olek Shestakov

President, InsurTech Startup

albert

The CHI Software team successfully developed upgraded versions of the company's products with new functionalities and features. Thanks to these contributions the company was able to increase their number of platform users and deepen the level of their engagement.

Salman Eskandari
Salman Eskandari

Founder at Albert AB

PrismTech Inc

We were in search of a talented team to develop a compelling product, and we were fortunate enough to have discovered CHI Software. With expert advice and guidance, they surpassed our expectations, transforming our concept into a stunning reality. Not only are their staff knowledgeable in their craft, but their professionalism is second to none. I highly recommend the services that CHI Software has to offer and look forward to future collaborations.

Peter K. Tran
Peter K. Tran

CEO at PrismTechInc.

FAQs

Innovations always raise a lot of questions. Let’s start here.

  • How can I integrate NLP into existing systems and processes? arrow

    Here’s how we can help you with NLP integration. Our work starts with understanding your current infrastructure and business goals. When the research is done, we come up with a customized NLP integration plan.

    This could involve embedding NLP models into your CRM for customer interactions, automating document processing in your ERP, or enhancing data analytics platforms with advanced text analysis capabilities.

    We guide you through each step – from initial setup and API development to full deployment. We’ll also be there if you need us for ongoing support with timely updates and maximum efficiency.

  • What specific NLP services do you offer? arrow

    Our NLP services include strategy development, data preprocessing, and building systems for natural language understanding and generation. We also specialize in machine translation, text mining, entity recognition, and voice & speech processing, applying deep neural networks and large language models. Whether you need to integrate these services or ensure continuous support for your NLP solutions, you have a trusted team to cover your tasks.

  • What is your approach to training and fine-tuning NLP models arrow

    Here’s a rough overview of how we work with NLP models. Our team starts by preparing your data and selecting suitable pre-trained models. After training the model on your data, we fine-tune it for optimal performance and accuracy. Our experts also validate the model with rigorous testing to ensure it meets your standards. Once deployed, we continuously monitor and adjust the model to ensure it provides the highest quality and efficiency.

  • Can you provide examples of successful NLP projects you’ve completed? arrow

    Absolutely! Here are a few examples:

    1. CHI Software developed a chatbot for a retail giant, aiming to automate customer support and improve satisfaction;

    2. We also created a sentiment analysis tool for a financial firm, enabling real-time market insights;

    3. For another client, our team automated the processing of legal documents, significantly reducing manual review time;

    4. Lastly, we built a personalized recommendation engine for an e-commerce platform, boosting engagement and sales.

    If you’d like to learn more, go to the Case Studies section on our website, where you’ll find way more details on each of our AI projects.

  • How do I get started with your NLP consulting services? arrow

    If you don't know where to begin, just leave us a message in our contact form and get an answer from our sales team within one working day. At first, you'll discuss your business needs and bottlenecks that can be solved with NLP. This initial request will be passed to our engineers and business analysts who will form a proposal for you, covering the essential details, such as solution suggestions, project timeframe, and cost estimation.

  • How long does it take to implement an NLP solution? arrow

    The definite answer depends on the project scope. If you need a simple ChatGPT chatbot with little to no customization, this project will take around two weeks. But if you need an NLP solution developed from the ground up with customizable features, the project may take six months or more. This is why we strongly recommend you contact our engineers and ask their rough estimation.

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