Interactive AI Chatbot Based on the GPT Model
Our client is one of the subsidiaries of the largest telecommunication holding in Japan, ranked 55th in the Fortune Global 500. The company provides one of Japan's largest internet access
AI Chatbot Development Company
Chatbots have gone way further than answering typical queries. Did you know that? Now, they can entertain your customers, provide insightful recommendations, and hold lively conversations. CHI Software is the chatbot development company that makes it all possible. Go ahead and start a new chapter of your customer service story with us.
Contact UsAI Chatbot Development Services to Help You Succeed
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Consulting & Discovery
Startup or enterprise AI chatbot development service differs from a typical business task, meaning it needs some preparation work. We’ll guide you through your project discovery and provide our insight on anything you’d like to know. From market research with our business analysts to assessing an optimal tech stack with our chatbot developers, our team is ready to give you a hand as soon as a development idea springs to your mind.
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Chatbot Software Development from Scratch
Our team will help you build a chatbot solution from the very beginning. We build software architecture with full control over the training and configuration process. This option is for you if you have a specific solution logic in mind, and configuring a ready-made tool can take up too much time and effort. Plus, we don’t use third-party APIs, which is highly advantageous for data privacy.
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Chatbot Integration Using Provided APIs
This approach is way faster than building a solution from scratch, as it allows interaction with chatbot models through APIs provided by various services. It means your software will already possess extensive knowledge from the outset of your project. Keep in mind that APIs facilitate sending requests and receiving responses but offer less control over the model’s workflow.
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Fine-Tuning Existing Models
As a conversational AI chatbot development service company, we can help you start with a pre-trained model and fine-tune it on your data to align with your company’s needs. Thanks to fine-tuning, your chatbot will better understand your business environment and provide relevant responses. Meanwhile, we will continue to use APIs to interact with the model and ensure simplicity in integration and utilization.
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Support & Maintenance
The work shouldn’t stop even after your project ends. Custom chatbots should continuously intake new data, while ready-made solutions should be up to date regarding the latest tech advancements. For all these tasks, you’ll need a professional team. Luckily, we are always here to assist you and share some valuable knowledge.
Our clients and partners
AI Chatbots We Develop
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Informational Bots This type of bot is indispensable in customer service. They can provide as much valuable information as you want them to at any given moment. Think of helpful advice, guidance, or product information – they know everything and are available 24/7.
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Transactional Bots These bots are way more capable, as they can process ongoing orders, run payments, or book reservations. It is a small revolution in e-commerce, hospitality, and many other industries operating on the B2C market. From now on, you can manage orders at any time of the day with equal efficiency.
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Entertainment Bots Here’s a unique way to boost user engagement with only one solution. These chatbots will shine bright in messaging apps or social media platforms. They can provide games, humorous interactions, quizzes, and other entertaining content.
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Personal Assistants Modern virtual assistants can do much more than just manage your calendar. They can understand human speech, integrate with smart devices, and also combine more features from informational and entertainment bots. It is an all-in-one tool to manage your client’s daily life.
Chatbot for Educational Institutions
This intelligent chatbot helps teachers generate different types of assessment questions and customize them for various educational goals. The solution also includes a story generator for language students, a smart
AI Assistant Integration for an ERP System
We kicked off a project to create an AI assistant to make the client's ERP system even better. Our goal was to develop a text-based Q&A AI assistant that users
Tools & Technologies for Your AI Chatbot
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Automated Response Generation
With this feature, chatbots can either provide predefined responses or determine an appropriate answer depending on the context, tone of voice, and chat history.
Tools- GPT and BERT Models
- Rasa framework
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Natural Language Processing (NLP)
NLP is essential for a bot to understand what humans say, identify conversation contexts, and, most importantly, answer using a natural language. Thanks to NLP, your bot can speak several languages at once.
Tools- Natural Language Toolkit
- spaCy
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Sentiment Analysis
That’s what makes software human-like. With this feature, chatbots can understand not only a language but also the emotions hidden behind each phrase. Moreover, they can answer in the same tone for the smoothest interaction quality.
Tools- Stanford CoreNLP
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Machine Learning & Deep Learning
It’s hard to imagine a chatbot without these technologies. They allow AI tools to become smarter by learning from each interaction, pick personalized options for users, or even predict future user needs based on the available data.
Tools- Keras
- TensorFlow
- PyTorch
- scikit-learn
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Speech Recognition
Talking to a chatbot on the go? Nothing can be easier with this technology. It is the foundation of any voice-activated tool, which allows it to understand human speech, even accents, and convert it into text.
Tools- Google’s Speech-to-Text API
- Microsoft Azure’s Speech to Text
Integration Options for Individual Business Needs
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Websites
We can help your visitors, provide them with the required information, and eventually turn them into clients with our customer support AI chatbot development services. While you’re considering this option, AI chatbots are becoming a popular tool for businesses worldwide.
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E-Commerce Platforms
AI chatbots serve as consultants for buyers, talking their language and knowing their preferences like no one else. They help your customers find exactly what they’ve been looking for or recommend the best fit for their needs. This is the highest level of individual approach provided online, and that’s why we offer AI chatbot development service for e-commerce too.
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iOS Applications
We provide chatbot app development services that smoothly integrate with the iOS infrastructure. Your software will be an intuitive part of the overall Apple experience, considering native notifications and accessibility features. We can also incorporate your chatting tool with the voice-activated Siri assistant.
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Android Applications
Android has the biggest share on the mobile market, so a lot of users expect a chatbot innovation from you.
We take into account Android UI requirements, notifications, and integrations with Google Assistant for the most efficient customer support. -
Social Media
Your customers expect you to be highly responsive on social media. But what if you’re not? You can delegate most of the communication to your chatbot and provide users with info on the product descriptions or the availability in real time. Machine learning will help your tool better know each of your customers and provide personalization.
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HR, CRM, and ERP Systems
Chatbots are not only for your customers. You can use innovations for internal business processes and streamline dozens of operations with our HR bot development services. AI chatbots answer HR queries, cover several talent acquisition processes, qualify leads, collect valuable customer data in one place, generate reports in seconds, and so much more.
What Are the Benefits of AI-Based Chatbot Solutions?
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Easy Way to Start with AI If you think algorithms are only for big enterprises, we’ll prove the opposite. AI chatbots are the easiest way to approach innovations, as they don’t require dramatic infrastructure changes or a complex discovery phase.
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Cost Efficiency We can say that any business can afford chatbot integration with its minimal cost of 2,000 USD. But even if you have the development from scratch in mind, your investment will likely be the lowest compared to other AI solutions.
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Round-the-Clock Availability Chatbots are always on the alert to provide the best customer service. They never get tired or take a day off, which is precisely what your customers expect. Almost all questions will be answered even while you’re peacefully sleeping.
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Immediate Real-Time Responses The fact that chatbots do not get distracted and always know where to look for data makes them the fastest customer care agents. Your client only takes several seconds to get all the information they’ve sought.
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Human-Like Personalization Providing personalization online can be a challenging task. But not with a chatbot. It works as a personal consultant (or even better), as it has immediate access to user history, clicks, purchases, and product availability.
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Workflow Automation AI chatbots take on a bigger portion of all customer queries, freeing up much of your time and resources. Now your customer support team can focus more on creative and strategic tasks while you save budget for business upgrades and innovations.
How Is CHI Software Different? Our Core Strengths
We have 16 engineering and 5 product support teams to help you at any stage of chatbot development or integration. From project discovery to design and testing, CHI experts will cover your back.
We cherish individual approach and attention to detail in everything we do, so be sure we’ll deliver the best service on the market. As a chatbot development firm, our team is passionate about innovations, and we’ll share the best of them with you.
Data is the fuel of your AI project, and data protection is a non-negotiable factor of its success. We’ve done everything possible to shield your chatbot from external threats to make it work for your benefit.
Our Technology Stack
Industries We Serve
CHI Software has played a pivotal role in the success of Trapelo Health by bringing flexibility, scalability, and deep technical expertise to the project. Their team has been instrumental in integrating complex lab systems and developing a highly configurable, adaptive platform.
Thanks to their well-architected approach, we continuously incorporate new laboratories and clinics into the system, significantly accelerating onboarding and data exchange, regardless of their technology stack. CHI Software’s contributions have helped us achieve a scalable, future-proof system that continues to deliver value to all its stakeholders.
Maksim Khasin
Head of Product at Trapelo Health
On our request, CHI Software developed a basic AI Assistant, designed to enhance our business operations with a fine-tuned prompting feature. Built with Azure enterprise-grade security and OpenAI technology, this solution is poised to improve customer engagement and operational efficiency as we prepare to launch.
Having been our trusted partner for previous projects, CHI Software has now solidified its position as an even more indispensable ally, delivering innovation and expertise that exceed expectations.
Eva-Valérie Gfrerer
Founder & CEO at Morphais
At Travel Insurer, we’ve trusted CHI Software as our technology partner from the very beginning—they built our platform, and now they’ve taken it to the next level with an AI-powered assistant. Their expertise in NLP and intelligent automation has made customer interactions smoother, faster, and more intuitive. This innovation is a game-changer for how we serve travelers, and we’re excited to keep pushing boundaries together with CHI Software.
Vitaliy Melnychuk
CMO at Travel Insurer
At Imagine Learning, we highly value our collaboration with CHI Software. Their skilled AI and generative AI engineers have significantly enhanced our K–12 education solutions.
With CHI Software’s help, we have developed tools for providing feedback on student writing, mechanisms to create learning content based on reading education strategies, and a series of chatbots that provide efficient and accurate information access for our teams. Their ability to deliver specialized applications swiftly demonstrates their agility.
Jason Fournier
VP, Product Management, AI Initiatives at Imagine Learning
One of the standout qualities of CHI is their accessible management team. Lately, I approached the CHI team for guidance on AI/ML and AI Assistant for a proof of concept our development team is creating.
Not only did they agree to help, but they also provided a complimentary webinar for the TAC Technology team, sharing their knowledge in AI/ML and in building AI Assistant.
Such support and generosity demonstrate their dedication to our success.
Gennadiy Vaksman
Director, Engineering at TELUS Agriculture & Consumer Goods
CHI Software's team has impressed us with their exceptional expertise and deep knowledge in generative AI. Their specialists are not only highly educated but also demonstrate an advanced understanding of the latest AI trends, particularly in Large Language Models (LLMs) and cutting-edge AI systems.
What sets CHI Software apart is their ability to stay at the forefront of AI innovation, consistently providing expert insights and creative solutions. Their professionalism and intellectual rigor have been invaluable, making them a trusted partner for our AI-driven initiatives. We highly value the depth of their knowledge and forward-thinking approach.
Michael Burian
Founder and CEO at New Digital Intelligence GmbH
I am very pleased with the exceptional work delivered by the CHI Software team on our Workspace customer portal project. Their business analysis, insights and technical implementation expertise has been instrumental in developing a sophisticated platform, that serves our 70+ London locations and enhances the overall experience of our customers.
Their ability to translate complex business needs into practical solutions was particularly impressive, alongside event management, community engagement features, and building access system integrations.
Chris Boultwood
Head of Technology at Workspace
CHI Software played a crucial role in optimizing our mobile application, ensuring seamless functionality across iOS and Android platforms. Initially brought in for a short-term fix, their expertise quickly became indispensable as they resolved critical publishing issues, modernized outdated libraries, and enhanced navigation. Their proactive approach in identifying and fixing hidden flaws significantly improved app stability and usability. CHI Software’s adaptability, deep technical knowledge, and ability to streamline a previously fragmented system have made them a trusted technology partner in this project’s success.
Nick Valstar
Lead Data Engineer at Cefetra Group B.V.
Media Markt worked with CHI Software for over 4 years. During this time the CHI team made important contributions to our e-commerce projects and to one of our core proprietary technologies in the area of distributed data synchronization. Alongside outstanding technical skills, these engineers have always been highly reliable in terms of quality and deadlines. Taking into consideration my experience, I would highly recommend working with the CHISW engineering team.
Bulat Rakhimberdiev
Solution Manager at Media Markt
Working with CHI Software has been a game-changer for Vodafone's insurance program. The platform they developed allows our managers to issue insurance policies and process payouts in a few minutes. This efficiency level keeps our sales teams and customers delighted, enhancing overall satisfaction and streamlining our operations. We’re thrilled with this collaboration and the tangible results it has delivered
Olena Myronenko
Director at VF Retail LLC
CHI Software efficiently delivered and maintained multiple mobile game projects for Spark, ensuring timely releases, bug fixes, and seamless functionality across platforms. Despite challenges with market approval, their team provided high-quality execution, proactive problem-solving, and strong communication. Their flexibility and commitment to delivering reliable, well-optimized products made them a valuable development partner.
Yuval Levy
User Acquisition Manager at Spark
I’m thrilled to share my experience with CHI Software! I recently hired a developer for my project, and I must say, he is brilliant. CHI Software connected me with a highly talented professional who not only has rare technological expertise but also perfectly fits my project’s unique needs. Working with him has been an absolute pleasure, and I couldn’t be happier with the outcome. Thank you, CHI Software, for providing such exceptional talent!
Denys Chumak
Founder at DreamApp
We needed to transfer a bank of services from IBM to Amazon for about 10 partially interconnected products. Also, we required databases and outdated products to be refactored. CHI Software provided us with a dedicated team for each product. The logic layers were rewritten for Amazon and managed by CHI experts in non-practical databases. The development ran smoothly, and we are more than satisfied with the work done.
Yevgen Borisov
Big Data Technical Leader at NAYA Technologies
To deliver the project on time, the CHI Software team stepped above the time limits and demonstrated high personal engagement. The technical level of the team and management was beyond our expectations. We will surely continue our cooperation in the future.
Shigenori Sato
Founder at Pax Creation Asia
At Lecre, we highly value our partnership with CHI Software. Their expertise in AI and machine learning has been instrumental in advancing construction drawing analysis. In addition to our Image (Construction drawings) recognition project, CHI Software has been working on several other important initiatives for us:
Big Ruler Detection for Construction Sites;
Number Plate Detection for Vehicle Photos;
Indoor Location Detection;
Template Matching for Kokuban Electronic Boards.
Hisashi Takano
Director at Lecre Inc
The mobile application that CHI Software developed enhanced the company’s processes through automatization which satisfied client’s goals. The team exhibited efficient workflow and maintained tranparency throughout the engagement. They went above and beyond to deliver work in a timely manner.
Frederic Jacob
IT application management manager at Labgroup
Well, we met the CHI Software team 2 years ago and started off with a single web application. Since then this company is our reliable software development partner, be it something fast and easy, like a feature update or a profound architecture building. We have our own technical team in-house, still, when we are in need of a partner who can urgently perform some extra development or require quality headhunting, CHI Software comes in. Always on time.
Olek Shestakov
President at InsurTech Startup
I approached CHI Software with the task of creating a plugin for Google Chrome. The team did a great job and made a tool for analyzing content that is entered into the search bar.
I have been impressed with CHI Software’s understanding of concepts and the development process as a whole. I want to express my gratitude and look forward to using them again soon!
Joe Moschella
Head of Legal at Multi-National Tech Company
We have an in-house technical team but we needed a partner who could perform development in fields that we couldn’t cover. CHI Software has designed and developed an iOS and Android app, including its server backend and the site crawler it uses — it’s a big part of our system. They took the solution from an MVP to its final stage. We’ve been very satisfied with the team, they are very good in terms of planning, project management and customer care.
Michael Tanfilov
CEO at Democra.C
CHI Software team is the best remote development solution I've found. Our team at TechMeetsTrader worked with the CHISW Node.js team to develop a highly scalable web application for online investors. The experience was great! Every developer spoke proficient English, was highly motivated, and consistently performed on the task at hand. Managers were easily reachable and committed to excellence. I look forward to working with CHI Software team in the near future.
Warren Lorenz
CoFounder, CEO at TechMeetsTrader
Although the development process is ongoing, the travel agency notes that the CHI Software team is attentive and receptive to ideas. The client also commends the team's communication style and availability, as well as their business-oriented approach to the project.
Pavlo Golovnenko
CEO at Piligrim
The CHI Software team were able to implement several applications in the app that were in accordance with the requirements of the client. This allowed them to speed up and simplify the interface and make it more comfortable to use. The team's workflow was efficient.
Andriy Fedorenko
COO at Soft Industry Alliance
The CHI Software team successfully developed upgraded versions of the company's products with new functionalities and features. Thanks to these contributions, the company was able to increase its number of platform users and deepen the level of their engagement.
Salman Eskandari
Founder at Albert AB
We were in search of a talented team to develop a compelling product, and we were fortunate enough to have discovered CHI Software. With expert advice and guidance, they surpassed our expectations, transforming our concept into a stunning reality. Not only are their staff knowledgeable in their craft, but their professionalism is second to none. I highly recommend the services that CHI Software has to offer and look forward to future collaborations.
Peter K. Tran
CEO at PrismTechInc
We became partners with CHI Software as they have a wide range of experience in the healthcare domain. The team worked on a personalized health monitoring system with AI integration. CHI Software implemented our idea into the solution with effective time management and resources.
Raz Evenor
VP Business Development & Product Management at Owlytics
CHI Software Team were involved in the whole SDLC, including design development, implementation and maintenance of new and/or existing application systems. We had an excellent experience working with them so far.
Sylvain Thiebaut
CTO at BetterTradeOffPteLtd
CHI Software delivered the full scope of our mobile application backend and new website frontend with high quality. The company were flexible in planning and allocating additional resources. The team started working on the project in the fastest time, were highly reliable and easy to cooperate with. CHI Software is the partner who always reduces time to develop and market for us. We can recommend CHI Software to any startup willing to have a quality product in the shortest time.
Ivan Gammel
CTO at Urban Technology GmbH
Collaborators are full of well-being. The whole team is doing their best for the good development of projects. Also, I appreciate the general concepts of how CHI Software does business with its customers. It has been a very efficient collaboration from the very beginning. I believe we have a good potential to work in the future.
David Ortiz
Founder at NHI Colombia
FAQs
Here is what you need to know about AI chatbot development
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What is a chatbot?
A chatbot is a virtual assistant that you can chat with using text or voice. It can simulate a conversation with a real human and help with a wide variety of tasks: answering questions, providing information, booking a table for two, or just having a fun chat.
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What is conversational AI?
Conversational AI is a blend of technologies (Machine Learning, Deep Learning, Natural Language Processing, etc.) that enables machines to understand, process, and respond to human language most naturally, regardless of the topic or question you have in mind.
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How much does it cost to develop an AI chatbot?
The final answer depends on your goals and project specifics. For example, if you’re thinking of integrating a ready-made chatbot, it will cost you around 2,000 USD. But this investment will increase if you want to develop a chatbot from scratch on the basis of specific industry data.
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How long does it take to build an AI chatbot?
Let us give you an example from our practice. We dealt with a chatbot for interacting with customers in a conversational format and providing recommendations based on historical data.
Having detailed dialogue diagrams, a ready-made database, and access to the API, we estimate that the development of the chatbot part will require about one month. The final assessment can be made when we have finalized technical requirements. And depending on them, this assessment may differ from the one proposed here. -
Do you provide ongoing support and maintenance for AI chatbots after implementation?
Absolutely! CHI Software provides the full spectrum of chatbot development services, from discovery and design to fine-tuning and ongoing maintenance. Our post-development tasks include bug fixes and regular software updates to adapt the system to market or technological changes.
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How can AI chatbots improve customer interaction and assistance?
First and foremost, chatbots don’t need a break or rest, meaning they are available at any moment, even at 3 a.m. Second, they don’t make mistakes if you provide them with all available data. And lastly, they don’t need additional time to find an answer, so their responses take only a few seconds.
What other questions are you eager to ask?
Chat with our project managers and business analysts at a free consultation.
