UI/UX Design Services

In-depth research, from first sketches to full-fledged prototypes or adding improvements on the go – you can turn to our UI/UX design team at any stage of your business growth.

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Design with Users in Mind

CHI Software was founded in 2006 as a digital agency specializing in design and frontend development services. Modern, intuitive, and well-thought design is a part of our corporate DNA, on which we’ve built further success through the years.

At present, we have a separate UI/UX department consisting of middle and senior professionals. Each of them is a seasoned researcher and creative thinker. The department has developed product designs for fintech, e-commerce, media & entertainment, education, insurtech, and healthcare industries. 

Our job is to create consistent and memorable experiences across the web, desktop (including corporate software like CRM systems), iOS, and Android. Piece by piece, we put together your ideas into a clear image and turn it into your business advantage.

ui/ux design

Our UI/UX Design Process

  1. Product definition

    First things first, all team members and product stakeholders should be on the same page regarding the project’s goal. To deliver the best possible solution, understanding the task in full is a crucial part of the process.

    • Project goal and scope approved
    • Plan and deliverables
    • Schedule and milestones
  2. Research

    Next, designers get a full overview of the client’s market. It’s a multi-facet environment involving users, competitors, and macroeconomic factors. Strictly speaking, designers look at the market with the client’s eyes.

    Objects of study:
    • Potential users
    • Competitors
    • Existing product
  3. Analysis

    Now, it’s time for the user’s perspective. Our specialists will “wear” the users’ shoes to feel and understand their problems and find ways to relieve their pain points. The user-centered approach is essential for any digital product.

    • User personas
    • User journey maps
    • Empathy maps
  4. Visual representation

    Only at this point, designers get down to building a product user flow and visualization. The stage starts with simple sketches and ends up with a full-fledged outcome. Wireframes and prototypes of low and high fidelity are integral parts of this process.

    • Sketches
    • Wireframes
    • Prototypes
  5. Validation

    The designs are considered complete only after comprehensive checking and testing. Our experts, including testers, try out the flow and identify questionable issues, accessibility, and ideas for improvement. Then, designers may get back to previous stages to make adjustments and polish the final version.

    • Usability testing report
    • UX audit report

technologies we use

  • figma
  • Sketch
  • InVision_1
  • Photoshop
  • After Effects
  • Illustrator
  • InDesign
  • XD
  • Miro
  • Principle

We Will Help You

Profound research before sketching

We devote most of our time to detailed research and analysis. An in-depth look at the essence of your idea and its market allows us to offer a “just right” product. CHI Software designers help your potential users solve a particular problem in a quick and easy manner.

collaboration with developers
Close collaboration with developers

CHI Software offers a complete cycle of development services, so our designers have broad expertise in collaborating with engineers. Together, they agree on project deadlines and align their work to complete your project within the given time and budget.

ui ux
User-centered approach

Behind every great product, there are people who use it. Understanding users, their needs and expectations plays a pivotal part in the idea’s success. We want your product to be useful in the first place, so we conduct thorough user research to achieve it.


CHI Software UI/UX design team can help your business at any stage of its growth: from first sketches to full-fledged prototypes or adding improvements. Find out if we’ve already addressed your query.

  • What is the difference between UI/UX design and web design? arrow

    Web design is a broad category for everything related to designing a website's visuals and usability, and both UI and UX design are included under web design. So we can say that web design is the foundation, UI design is the architecture, and UX design is the wiring needed. Our company provides all: web design services and UI/UX design and development services.

  • How good User Experience can help businesses? arrow

    A well-thought UX design is now critical to the success of websites and mobile applications. Improving your website's or mobile app's user experience has numerous benefits, including increased revenue, improved customer loyalty, and faster time to market.

    In our experience, companies that invest in User Experience see a lower cost of customer acquisition, lower support cost, increased customer retention, and increased market share. So good User Experience is clearly good for your business.

  • What are the UX design deliverables? arrow

    The main User Experience deliverable is a document, presentation, diagram, or report that is created at different stages of a product design process, usually by a UX designer. The primary purpose of this deliverable is to communicate ideas, research, work, tests, and strategy to the internal team, stakeholders, or clients.

    Some other classic deliverables from UX work are wireframes and prototypes, site maps, personas, and flowcharts.

  • How much does UI/UX design cost? arrow

    The design cost is not fixed and varies for every project depending on the required features, time spent, and whether a template design or a unique one is needed.
    In the case of using a ready-made template, it will take less time and financial resources. Still, capabilities, functionality refinement, and difficulties with promoting and implementing corporate identity will be limited. As a result, you will get a simple, non-unique design that can be found on other online sites.
    Custom design meets specific business needs, has unique interface elements and content, which positively affects the promotion and ranking of the site.
    What affects the cost of website design:
    • Number of hours required for work
    • Web designer's hourly rate
    • Site Type
    • Prototyping
    • Functional
    • Interactive elements and chips
    • Adaptability
    • Development method.
    The simplest and most inexpensive design is a one-pager, and the most complex and time-consuming is the design of a marketplace, an online store, or an information portal.
    In general, the services of a UI UX designer can cost anywhere from $100 to $10,000+, depending on project requirements.

  • Do you only design websites? arrow

    We provide a full spectrum of UI/UX design and development services and cover websites, mobile apps, and desktop application design. So we create memorable experiences across all platforms - the web, desktop (including corporate software like CRM systems), iOS, and Android.


Can't find the answer to your question?

Get in touch with our experts, so that we can assist with in-depth research, from first sketches to full-fledged prototypes or adding improvements.

Let’s bring your idea to
life together!

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    Head of РМО at CHI Software