Technical Writer (Poland) - Closed

About the project:

Client – FinTech provides customers with end-to-end trading, treasury, risk management, and regulatory compliance platforms, which can be delivered on-premise or on-cloud. Client enables financial institutions to consolidate and streamline their operations with front-to-back solutions integrated with data management and reporting, benefiting from a single source of truth across the business.

With headquarters in New York, client has more than 60,000 users across the world’s largest financial institutions spanning global and regional banks, broker-dealers, insurers, asset managers, pension funds, hedge funds, central banks, stock exchanges and clearing houses, securities services providers and corporates.

Requirements:

• BA in the languages and/or BS in computer sciences.
• Minimum 2 years of software technical writing experience.
• Strong writing and desktop publishing skills, as well as excellent communication skills.
• Proven ability to provide written output that is accurate, concise, free of grammatical errors, and follows a logical progression.
• Strong teamwork skills, investigative skills, a self-starter, and a proven record of completing projects on time.

Responsibilities:

• Actively gather information from engineers, QA representatives, and product managers to write documentation for the Calypso and AxiomSL ControllerView software with the objective of making the life of the customer easier.
• Writing documents such as the software user guides, reference manuals, and release notes (Calypso only).
• Investigate the functions that they are assigned and understand them to fully document them. For example, the writer should select all menu items, try all buttons, and enter data in all fields before documenting the features and functionality of the software.
• Report any issue that they have encountered and conduct all necessary research to complete the task.
• Apply the layout guidelines and templates and organize the document in an intuitive and consistent fashion.
• The writer should possess the ability to pay attention to detail and review their work.
• Document all bugs that have been fixed and all enhancements that have been tested and approved, and furthermore update the documentation for the enhancements.
• Use file control system tools for maintaining versions of the documents, desktop publishing tools for writing the documents, and take snapshots of the software applications for illustrating the explanations.

Division Overview:
Client works towards delivering a powerful yet flexible technology platform keeping the needs of the end customer in mind. Our development teams ensure that all the codes are delivered with the highest quality. Product managers are home to technical experts who work together to design and build our software and product roadmap, whereas our QA team is constantly aimed at enhancing the quality of our platform delivery through test methodologies for implementations, upgrades, and migrations.

Team and Role Overview:
Client is seeking a highly motivated, insightful, and inquisitive individual to join our team. The Software Technical Writer will be responsible for maintaining the integrity & reliability of the software documentation by working closely with the Product Management and Engineering groups. The candidate should understand the software release and development lifecycle. This position requires someone who is a self-starter and has the desire to work in a challenging environment.