Customizable travel insurance app

Business needs 

• This client needed a real-time insurance app from scratch, starting with a business process of obtaining insurance for a tourist and scripting many possible scenarios. 
• The client was looking for a professional, dedicated development team to offer his business the best travel insurance solution. 
• Our team suggested cross-platform app development on Flutter to cover all platforms and save clients time and money on native apps development.  
• The client also needed an experienced Product Owner to manage the remote teams from Great Britain, Belgium, Argentina, and Ukraine in close cooperation with the business owners.  
• Finally, the client was looking for effective integration of his travel insurance solution with popular payment systems.  

Solution

The client’s team had many ideas for travel app features, so the most effective way was to organize our work according to Agile methodology with 2-week sprints.

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  Our BA and QA team gathered, analyzed, and processed many user stories from a UX perspective and insurance policy requirements. For instance, what happens with travelers’ insurance claims if the app User is an elderly or a teen, possible reasons for insurance cancellation, the requirements, and what travel insurance covers.
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  CHI development team also had an in-house Project Manager. He was in charge of all distributed teams and took an active part in product development.
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  We completed MVP design and development and presented a working prototype to our client.

Tech block

Initially, the client doubted whether he needed apps for both Android and iOS platforms (native app development) or a cross-platform one. Considering the client’s desire to cover all platforms with the same smooth customer experience, we offered to proceed with a cross-platform app using Flutter. 

The cross-platform app provides a similar native mobile experience and benefits at a more reasonable cost, for a bigger audience, and much faster. Such an app is created with a single cross-platform development tool, so only one code base is made.  

Tech stack: Node.js, Dart/Flutter, Ingenico payment gateway integration, AWS S3, AWS EC2. 

Node.js	Node.js was used to develop a real-time travel insurance app.
Dart/Flutter	Flutter is a UI Software Development Kit for creating cross-platform solutions. With Flutter powered by Dart programming language, we provided all the native mobile experience and advantages at a more reasonable cost and for a bigger audience.
Ingenico payment gateway integration	Ingenico provides the technology involved in secure electronic transactions.
Amazon Simple Storage Service (Amazon S3)	Amazon S3 is an object storage service used to build fast, powerful cloud-optimized apps that automatically scale to the highest available configuration.
Amazon Elastic Compute Cloud (Amazon EC2)	Amazon EC2 is a web service that provides resizable computing capacity in the cloud. It is designed to make web-scale computing easier for developers.

 

Client values

1. We gathered a large development team fast, within a week;
2. We analyzed and offered an effective cross-platform solution for travel insurance provider;
3. Our Business Analysts and QA experts worked out many travel insurance scenarios of the app;
4. We created and released a stable cross-platform app on Flutter from scratch;
5. From the UI/UX side, we tested the best business flow and development;
6. Our Product Owner handled communication among four international teams from Belgium, Great Britain, Argentina, and Ukraine;
7. We successfully integrated the Ingenico payment gateway;
8. We minimized the paperwork and boosted customer satisfaction.