Custom Chatbot Development Services for Your Business

Bring your vision to life with customized AI chatbots that truly understand your business, helping you connect with customers, solve challenges, and stand out on a crowded, competitive market.

Why Do Businesses Choose Custom AI Chatbot Development?

  • Built for Your Brand, Not the Masses

    Custom chatbots can match your unique goals and challenges. Do you need a chatbot for seamless support, engaging sales, or internal automation? We’ll build one that fits like a glove according to your individual requirements.

  • Make Every Interaction Count

    Your chatbot, your voice. With a custom AI solution, every interaction feels personal and on-brand, building trust and keeping customers coming back for more. Your clients are waiting for the best personalized experience, and you can provide it.

  • Works Perfectly with What You Already Use

    Forget clunky workarounds – your chatbot integrates smoothly with the existing tools, like CRM or e-commerce platforms, to keep your processes efficient and frustration-free.

  • Ready to Grow When You Are

    Do you plan to scale up? No problem. Expert-level custom chatbots evolve with you, adapting to new markets, products, and customer needs, so you’re always one step ahead. It’s that simple, even on dynamic markets.

  • Innovation that Sets You Apart

    Stay ahead of the competition with outstanding AI features like predictive analytics, multilingual support, and proactive customer service. Your chatbot isn’t just smart – it’s smarter than most of the tools you’ve used before.

  • Wiser Investment, Bigger Returns

    Custom AI chatbots aren’t just a short-term fix but a long-term win. These tools save costs, lighten your team’s workload, and deliver exceptional services, raising your brand’s voice.

Our awards and certifications

aws certified
ai excellence award
top 100 global outsourcing
iso 9001-2015
iso 27001-2015
designrush AI Award
logo-img
clutch logo
the manifest most reviewed companies

Custom Chatbot Development Services Offered by CHI Software

  • Chatbot Strategy and Consultation

    Trying to figure out where to start? Our custom chatbot development company helps you define your AI assistant’s role, features, and goals to ensure it delivers real value to your business and customers.

  • End-to-End Chatbot Development

    From concept to launch, we handle it all. Our team creates chatbots tailored to your needs—designing workflows, integrating with your systems, and testing rigorously for top performance.

  • AI-Powered Personalization

    We build chatbots that don’t just respond – they understand. Our chatbots use advanced AI to learn from every interaction to deliver more relevant and engaging content over time.

  • Multi-Platform Integration

    Your customers are everywhere, and so is your chatbot. We ensure seamless integration across platforms like websites, apps, messaging services, and social media for a unified experience.

  • Advanced Features Development

    Need something extraordinary? From voice recognition and sentiment analysis to multilingual support, we provide advanced custom AI chatbot development services that make your chatbot a true standout.

  • Ongoing Support and Optimization

    The work continues beyond launch. We offer continuous monitoring, updates, and optimizations to ensure your chatbot application evolves with your company and delivers peak performance.

Request specislist

Ready to create a chatbot that’s as unique as your business? Let’s build something amazing together.

Get started today

Custom Chatbot Solutions for Every Business Niche

  • E-Commerce

    Turn browsers into buyers with chatbots that personalize shopping, recommend products, track orders, and even handle payments – all in one solution.

  • Education

    Empower students with chatbots that guide course selections, answer questions, manage schedules, and even provide virtual tutoring for a truly personalized learning experience.

  • Healthcare

    Give patients the care they deserve with chatbots that handle scheduling, answer health questions, send medication reminders, and support telehealth – all while keeping data safe and secure.

  • Finance and Banking

    Make banking effortless with chatbots that guarantee 24/7 support, help with budgeting, automate transactions, and even detect fraud—keeping your customers confident and protected.

  • Logistics and Supply Chain

    Keep things moving with chatbots that track shipments in real time, assist in warehouse management, and simplify communication between all your stakeholders.

Custom AI Chatbot Features We Can Implement for You

  • Natural Language Processing (NLP

    Give your chatbot the power to understand and respond like a human, answering complex questions, handling slang, and even detecting emotions in conversations.

  • Voice and Text Interactions

    Whether through spoken words or typed messages, your chatbot can communicate effortlessly across channels, making it accessible to every user.

  • Personalized Recommendations

    Wow your customers with tailored product suggestions, customized content, and solutions based on their preferences and behaviors.

  • Multilingual Support

    Speak your customers’ language – literally. Our chatbots can handle multiple languages, breaking down barriers and reaching global audiences.

  • Seamless Integrations

    Your chatbot will fit right in with your existing tools (CRM, ERP, e-commerce platforms, and more) for a smooth and optimized workflow.

  • Advanced Analytics and Insights

    Get a clearer picture of customer interactions with built-in analytics. Track trends, measure performance, and use data to make data-driven decisions.

  • Proactive Notifications

    Keep your users in the loop with automated reminders, updates, and alerts tailored to their needs before they even ask.

  • AI-Powered Learning

    Your chatbot can get more intelligent with every conversation, using machine learning to improve responses and deliver better engagement over time.

  • Secure and Compliant Design

    We prioritize your users’ privacy with robust security measures and full compliance with industry regulations like GDPR and HIPAA.

Request specislist banner - Services - ChatGPT Development

Want to see how a custom AI chatbot can transform your operations? Let’s talk!

Schedule a free consultation

Why Clients Choose Us as a Custom Chatbot Development Provider

perfection
Expertise that Drives Results

With years of experience in AI and chatbot development, we know how to turn your ideas into powerful solutions. From strategy to launch, our team ensures every detail aligns with your goals and exceeds expectations.

Quality
Tailored Solutions, Every Time

We don’t believe in one-size-fits-all. Each chatbot we develop is custom-built to solve your unique challenges, integrate flawlessly with your systems, and grow alongside your business.

communication
Support You Can Count On

Our partnership doesn’t end at deployment. We ensure ongoing support, updates, and optimizations to keep your chatbot performing at its best – because your success is our priority.

What Clients Say About Us

logo-img

At Imagine Learning, we highly value our collaboration with CHI Software. Their skilled AI and generative AI engineers have significantly enhanced our K–12 education solutions.

With CHI Software’s help, we have developed tools for providing feedback on student writing, mechanisms to create learning content based on reading education strategies, and a series of chatbots that provide efficient and accurate information access for our teams. Their ability to deliver specialized applications swiftly demonstrates their agility.

photo-image
Jason Fournier

VP, Product Management, AI Initiatives at Imagine Learning

logo-img

One of the standout qualities of CHI is their accessible management team. Lately, I approached the CHI team for guidance on AI/ML and AI Assistant for a proof of concept our development team is creating.

Not only did they agree to help, but they also provided a complimentary webinar for the TAC Technology team, sharing their knowledge in AI/ML and in building AI Assistant.

photo-image
Gennadiy Vaksman

Director, Engineering at TELUS Agriculture & Consumer Goods

logo-img

CHI Software's team has impressed us with their exceptional expertise and deep knowledge in generative AI. Their specialists are not only highly educated but also demonstrate an advanced understanding of the latest AI trends, particularly in Large Language Models (LLMs) and cutting-edge AI systems.​

What sets CHI Software apart is their ability to stay at the forefront of AI innovation, consistently providing expert insights and creative solutions. Their professionalism and intellectual rigor have been invaluable, making them a trusted partner for our AI-driven initiatives. We highly value the depth of their knowledge and forward-thinking approach.

photo-image
Michael Burian

Founder and CEO, New Digital Intelligence GmbH​

logo-img

I am very pleased with the exceptional work delivered by the CHI Software team on our Workspace customer portal project. Their business analysis, insights and technical implementation expertise has been instrumental in developing a sophisticated platform, that serves our 70+ London locations and enhances the overall experience of our customers.

Their ability to translate complex business needs into practical solutions was particularly impressive, alongside event management, community engagement features, and building access system integrations.
The CHI Software team has proven to be an invaluable partner in bringing our vision to life, and we look forward to continuing our collaboration on future developments.

photo-image
Chris Boultwood

​​Head of Technology at Workspace

lecre

At Lecre, we highly value our partnership with CHI Software. Their expertise in AI and machine learning has been instrumental in advancing construction drawing analysis.In addition to our Image (Construction drawings) recognition project, CHI Software has been working on several other important initiatives for us:

Big Ruler Detection for Construction Sites;
Number Plate Detection for Vehicle Photos;
Indoor Location Detection;
Template Matching for Kokuban Electronic Boards.

hisashi takano
Hisashi Takano

Director at Lecre Inc

More Insightful Reading About Custom Bot Development Services

16Aug

A Step-By-Step Guide to Implementing Your First Chatbot

AI technologies offer us a variety of useful and helpful tools to generate content and analyze large datasets to uncover hidden patterns. However, one particular implementation stands out: AI-powered chatbots.  Chatbot development has been around for quite a while. Their ...

Read more
15Nov

Chatbot Development Pricing Based on Real Cases

Are you wondering how much it'll cost to add a chatbot solution to your business? You're not alone. As AI gets more competent, more companies are thinking about jumping on the chatbot bandwagon to boost their customer service and streamline ...

Read more

FAQs

We’ve prepared some more insights on custom chatbot development for you. Go ahead and contact our team if you have more questions to cover.

  • How can a custom AI chatbot benefit my business? arrow

    A custom AI chatbot isn’t just another tool – it’s a game-changer that can handle repetitive tasks, connect with customers on a personal level, and fit perfectly into your workflow. With custom AI chatbots, you can cover a lot of repetitive tasks unique to your business or interact with potential clients with a deep understanding of your product/service and target audience.

  • How much does it cost to develop a custom AI chatbot? arrow

    The chatbot pricing depends on what you need. Whether it’s simple functionality or advanced features, we’ll create a solution that works for your goals and budget. Thus, a simple OpenAI API (ChatGPT) integration will cost you USD 2,000.

    If you need more customization, we have a basic chatbot package for USD 20,000, which includes website setup and training, response tracking, branded design, etc.
    If you have something sophisticated on your mind, feel free to contact the CHI team anytime. Our developers will be able to provide you with a rough project estimation after the first intro call.

  • What industries can benefit from your chatbot solutions? arrow

    From e-commerce to healthcare, finance to travel, our chatbots are built to add value to any industry. A chatbot can make a difference if your business activities involve customer interaction or processes that need streamlining. We recommend focusing more on the final value and your current needs than on industry aspects – a professional team like CHI Software can adapt its workflow to any niche.

  • How long does it take to develop a custom chatbot? arrow

    Most projects take between 4 and 12 weeks, depending on the features and complexity. We’ll map out a clear timeline with you from day one, so there are no surprises.

  • When should I choose a custom AI chatbot over an off-the-shelf solution? arrow

    A custom AI chatbot is ideal when your company has unique requirements that off-the-shelf solutions can't fully meet. Choose a custom chatbot if you need:

    - Tailored functionality: Custom chatbots align perfectly with your processes, specific industry needs, or niche use cases;

    - Scalability and integration: If you require integration with your existing systems (like CRM, ERP, or custom APIs) or plan to scale the solution as your business grows, a custom chatbot offers greater flexibility;

    - Advanced AI features: If you need highly specialized AI features, such as natural language understanding for rare languages, industry-specific jargon, or advanced analytics, custom development is the way to go;

    - Unique branding and user experience: If creating a distinct and on-brand impression is crucial for customer engagement and retention, a custom chatbot provides complete control over design and interactions;

    - Data privacy and compliance: Custom chatbots allow you to implement strict data security protocols and meet specific regulatory requirements, especially critical in industries like healthcare or finance.

Let’s build a perfectly fitting AI chatbot for your needs!

    Successfully applied!