Custom Chatbot Development Services for Your Business

Bring your vision to life with customized AI chatbots that truly understand your business, helping you connect with customers, solve challenges, and stand out on a crowded, competitive market.

Why Do Businesses Choose Custom AI Chatbot Development?

  • Built for Your Brand, Not the Masses

    Custom chatbots can match your unique goals and challenges. Do you need a chatbot for seamless support, engaging sales, or internal automation? We’ll build one that fits like a glove according to your individual requirements.

  • Make Every Interaction Count

    Your chatbot, your voice. With a custom AI solution, every interaction feels personal and on-brand, building trust and keeping customers coming back for more. Your clients are waiting for the best personalized experience, and you can provide it.

  • Works Perfectly with What You Already Use

    Forget clunky workarounds – your chatbot integrates smoothly with the existing tools, like CRM or e-commerce platforms, to keep your processes efficient and frustration-free.

  • Ready to Grow When You Are

    Do you plan to scale up? No problem. Expert-level custom chatbots evolve with you, adapting to new markets, products, and customer needs, so you’re always one step ahead. It’s that simple, even on dynamic markets.

  • Innovation that Sets You Apart

    Stay ahead of the competition with outstanding AI features like predictive analytics, multilingual support, and proactive customer service. Your chatbot isn’t just smart – it’s smarter than most of the tools you’ve used before.

  • Wiser Investment, Bigger Returns

    Custom AI chatbots aren’t just a short-term fix but a long-term win. These tools save costs, lighten your team’s workload, and deliver exceptional services, raising your brand’s voice.

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Custom Chatbot Development Services Offered by CHI Software

  • Chatbot Strategy and Consultation

    Trying to figure out where to start? Our custom chatbot development company helps you define your AI assistant’s role, features, and goals to ensure it delivers real value to your business and customers.

  • End-to-End Chatbot Development

    From concept to launch, we handle it all. Our team creates chatbots tailored to your needs—designing workflows, integrating with your systems, and testing rigorously for top performance.

  • AI-Powered Personalization

    We build chatbots that don’t just respond – they understand. Our chatbots use advanced AI to learn from every interaction to deliver more relevant and engaging content over time.

  • Multi-Platform Integration

    Your customers are everywhere, and so is your chatbot. We ensure seamless integration across platforms like websites, apps, messaging services, and social media for a unified experience.

  • Advanced Features Development

    Need something extraordinary? From voice recognition and sentiment analysis to multilingual support, we provide advanced custom AI chatbot development services that make your chatbot a true standout.

  • Ongoing Support and Optimization

    The work continues beyond launch. We offer continuous monitoring, updates, and optimizations to ensure your chatbot application evolves with your company and delivers peak performance.

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Ready to create a chatbot that’s as unique as your business? Let’s build something amazing together.

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Custom Chatbot Solutions for Every Business Niche

  • E-Commerce

    Turn browsers into buyers with chatbots that personalize shopping, recommend products, track orders, and even handle payments – all in one solution.

  • Education

    Empower students with chatbots that guide course selections, answer questions, manage schedules, and even provide virtual tutoring for a truly personalized learning experience.

  • Healthcare

    Give patients the care they deserve with chatbots that handle scheduling, answer health questions, send medication reminders, and support telehealth – all while keeping data safe and secure.

  • Finance and Banking

    Make banking effortless with chatbots that guarantee 24/7 support, help with budgeting, automate transactions, and even detect fraud—keeping your customers confident and protected.

  • Logistics and Supply Chain

    Keep things moving with chatbots that track shipments in real time, assist in warehouse management, and simplify communication between all your stakeholders.

Custom AI Chatbot Features We Can Implement for You

  • Natural Language Processing (NLP

    Give your chatbot the power to understand and respond like a human, answering complex questions, handling slang, and even detecting emotions in conversations.

  • Voice and Text Interactions

    Whether through spoken words or typed messages, your chatbot can communicate effortlessly across channels, making it accessible to every user.

  • Personalized Recommendations

    Wow your customers with tailored product suggestions, customized content, and solutions based on their preferences and behaviors.

  • Multilingual Support

    Speak your customers’ language – literally. Our chatbots can handle multiple languages, breaking down barriers and reaching global audiences.

  • Seamless Integrations

    Your chatbot will fit right in with your existing tools (CRM, ERP, e-commerce platforms, and more) for a smooth and optimized workflow.

  • Advanced Analytics and Insights

    Get a clearer picture of customer interactions with built-in analytics. Track trends, measure performance, and use data to make data-driven decisions.

  • Proactive Notifications

    Keep your users in the loop with automated reminders, updates, and alerts tailored to their needs before they even ask.

  • AI-Powered Learning

    Your chatbot can get more intelligent with every conversation, using machine learning to improve responses and deliver better engagement over time.

  • Secure and Compliant Design

    We prioritize your users’ privacy with robust security measures and full compliance with industry regulations like GDPR and HIPAA.

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Want to see how a custom AI chatbot can transform your operations? Let’s talk!

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Why Clients Choose Us as a Custom Chatbot Development Provider

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Expertise that Drives Results

With years of experience in AI and chatbot development, we know how to turn your ideas into powerful solutions. From strategy to launch, our team ensures every detail aligns with your goals and exceeds expectations.

Quality
Tailored Solutions, Every Time

We don’t believe in one-size-fits-all. Each chatbot we develop is custom-built to solve your unique challenges, integrate flawlessly with your systems, and grow alongside your business.

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Support You Can Count On

Our partnership doesn’t end at deployment. We ensure ongoing support, updates, and optimizations to keep your chatbot performing at its best – because your success is our priority.

What Clients Say About Us

NayaTech

We needed to transfer a bank of services from IBM to Amazon for about 10 partially interconnected products. Also, we required databases and outdated products to be refactored. CHI Software provided us with a dedicated team for each product. The logic layers were rewritten for Amazon and managed by CHI experts in non-practical databases. The development ran smoothly, and we are more than satisfied with the work done.

Evgeny Borisov
Yevgen Borisov

Big Data Technical Leader at NAYA Technologies

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At Imagine Learning, we highly value our collaboration with CHI Software. Their skilled AI and generative AI engineers have significantly enhanced our K–12 education solutions.

With CHI Software’s help, we have developed tools for providing feedback on student writing, mechanisms to create learning content based on reading education strategies, and a series of chatbots that provide efficient and accurate information access for our teams. Their ability to deliver specialized applications swiftly demonstrates their agility.

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Jason Fournier

VP, Product Management, AI Initiatives at Imagine Learning

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One of the standout qualities of CHI is their accessible management team. Lately, I approached the CHI team for guidance on AI/ML and AI Assistant for a proof of concept our development team is creating.

Not only did they agree to help, but they also provided a complimentary webinar for the TAC Technology team, sharing their knowledge in AI/ML and in building AI Assistant. ​

Such support and generosity demonstrate their dedication to our success.

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Gennadiy Vaksman

Director, Engineering at TELUS Agriculture & Consumer Goods

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CHI Software's team has impressed us with their exceptional expertise and deep knowledge in generative AI. Their specialists are not only highly educated but also demonstrate an advanced understanding of the latest AI trends, particularly in Large Language Models (LLMs) and cutting-edge AI systems.​

What sets CHI Software apart is their ability to stay at the forefront of AI innovation, consistently providing expert insights and creative solutions. Their professionalism and intellectual rigor have been invaluable, making them a trusted partner for our AI-driven initiatives. We highly value the depth of their knowledge and forward-thinking approach.

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Michael Burian

Founder and CEO at New Digital Intelligence GmbH​

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I am very pleased with the exceptional work delivered by the CHI Software team on our Workspace customer portal project. Their business analysis, insights and technical implementation expertise has been instrumental in developing a sophisticated platform, that serves our 70+ London locations and enhances the overall experience of our customers.

Their ability to translate complex business needs into practical solutions was particularly impressive, alongside event management, community engagement features, and building access system integrations.
The CHI Software team has proven to be an invaluable partner in bringing our vision to life, and we look forward to continuing our collaboration on future developments.

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Chris Boultwood

​​Head of Technology at Workspace at Workspace

MediaMarkt

Media Markt worked with CHI Software for over 4 years. During this time the CHI team made important contributions to our e-commerce projects and to one of our core proprietary technologies in the area of distributed data synchronization. Alongside outstanding technical skills, these engineers have always been highly reliable in terms of quality and deadlines. Taking into consideration my experience, I would highly recommend working with the CHISW engineering team.

Bulat Rakhimberdiev
Bulat Rakhimberdiev

Solution Manager at Media Markt

vodafone

The Vodafone company successfully works with the mobile phone insurance company "Shid-Zahid", and the main criterion of the project’s success is the use of the INRISK platform, an online insurance portal developed by CHI Software. The concept of the INRISK platform fully coincides with the Vodafone Ukraine strategy to digitize offered services and shift them towards paperless technologies.
We can recommend СHI Software as a highly professional solution for insurance business management.

olena myronenko
Olena Myronenko

Director at VF Retail LLC

Pax

To deliver the project on time, the CHI Software team stepped above the time limits and demonstrated high personal engagement. The technical level of the team and management was beyond our expectations. We will surely continue our cooperation in the future.

Shigenori Sato
Shigenori Sato

Founder at Pax Creation Asia

lecre

At Lecre, we highly value our partnership with CHI Software. Their expertise in AI and machine learning has been instrumental in advancing construction drawing analysis. In addition to our Image (Construction drawings) recognition project, CHI Software has been working on several other important initiatives for us:

Big Ruler Detection for Construction Sites;
Number Plate Detection for Vehicle Photos;
Indoor Location Detection;
Template Matching for Kokuban Electronic Boards.

hisashi takano
Hisashi Takano

Director at Lecre Inc

Labgroup

The mobile application that CHI Software developed enhanced the company’s processes through automatization which satisfied client’s goals. The team exhibited efficient workflow and maintained tranparency throughout the engagement. They went above and beyond to deliver work in a timely manner.

Frederic Jacob
Frederic Jacob

IT application management manager at Labgroup

Livegenic

Well, we met the CHI Software team 2 years ago and started off with a single web application. Since then this company is our reliable software development partner, be it something fast and easy, like a feature update or a profound architecture building. We have our own technical team in-house, still, when we are in need of a partner who can urgently perform some extra development or require quality headhunting, CHI Software comes in. Always on time.

Olek Shestakov
Olek Shestakov

President at InsurTech Startup

NDA

I approached CHI Software with the task of creating a plugin for Google Chrome. The team did a great job and made a tool for analyzing content that is entered into the search bar.

I have been impressed with CHI Software’s understanding of concepts and the development process as a whole. I want to express my gratitude and look forward to using them again soon!

joe moschella
Joe Moschella

Head of Legal at Multi-National Tech Company

NDA

We have an in-house technical team but we needed a partner who could perform development in fields that we couldn’t cover. CHI Software has designed and developed an iOS and Android app, including its server backend and the site crawler it uses — it’s a big part of our system. They took the solution from an MVP to its final stage. We’ve been very satisfied with the team, they are very good in terms of planning, project management and customer care.

democra
Michael Tanfilov

CEO at Democra.C

Techmeets Trader

CHI Software team is the best remote development solution I've found. Our team at TechMeetsTrader worked with the CHISW Node.js team to develop a highly scalable web application for online investors. The experience was great! Every developer spoke proficient English, was highly motivated, and consistently performed on the task at hand. Managers were easily reachable and committed to excellence. I look forward to working with CHI Software team in the near future.

Warren Lorenz
Warren Lorenz

CoFounder, CEO at TechMeetsTrader

Piligrim

Although the development process is ongoing, the travel agency notes that the CHI Software team is attentive and receptive to ideas. The client also commends the team's communication style and availability, as well as their business-oriented approach to the project.

pavel golovnenko
Pavlo Golovnenko

CEO at Piligrim

Soft industry

The CHI Software team were able to implement several applications in the app that were in accordance with the requirements of the client. This allowed them to speed up and simplify the interface and make it more comfortable to use. The team's workflow was efficient.

Andrey Fedorenko
Andriy Fedorenko

COO at Soft Industry Alliance

albert

The CHI Software team successfully developed upgraded versions of the company's products with new functionalities and features. Thanks to these contributions the company was able to increase their number of platform users and deepen the level of their engagement.

Salman Eskandari
Salman Eskandari

Founder at Albert AB

PrismTech Inc

We were in search of a talented team to develop a compelling product, and we were fortunate enough to have discovered CHI Software. With expert advice and guidance, they surpassed our expectations, transforming our concept into a stunning reality. Not only are their staff knowledgeable in their craft, but their professionalism is second to none. I highly recommend the services that CHI Software has to offer and look forward to future collaborations.

Peter K. Tran
Peter K. Tran

CEO at PrismTechInc

Owlytics

We became partners with CHI Software as they have a wide range of experience in the healthcare domain. The team worked on a personalized health monitoring system with AI integration. CHI Software implemented our idea into the solution with effective time management and resources.

Raz Evenor
Raz Evenor

VP Business Development & Product Management at Owlytics

BTO

CHI Software Team were involved in the whole SDLC, including design development, implementation and maintenance of new and/or existing application systems. We had an excellent experience working with them so far.

Sylvain Thiebaut
Sylvain Thiebaut

CTO at BetterTradeOffPteLtd

urbant tech logo

CHI Software delivered the full scope of our mobile application backend and new website frontend with high quality. The company were flexible in planning and allocating additional resources. The team started working on the project in the fastest time, were highly reliable and easy to cooperate with. CHI Software is the partner who always reduces time to develop and market for us. We can recommend CHI Software to any startup willing to have a quality product in the shortest time.

Ivan Gammel
Ivan Gammel

CTO at Urban Technology GmbH

nhi logo

Collaborators are full of well-being. The whole team is doing their best for the good development of projects. Also, I appreciate the general concepts of how CHI Software does business with its customers. It has been a very efficient collaboration from the very beginning. I believe we have a good potential to work in the future.

david ortiz
David Ortiz

Founder at NHI Colombia

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FAQs

We’ve prepared some more insights on custom chatbot development for you. Go ahead and contact our team if you have more questions to cover.

  • How can a custom AI chatbot benefit my business? arrow

    A custom AI chatbot isn’t just another tool – it’s a game-changer that can handle repetitive tasks, connect with customers on a personal level, and fit perfectly into your workflow. With custom AI chatbots, you can cover a lot of repetitive tasks unique to your business or interact with potential clients with a deep understanding of your product/service and target audience.

  • How much does it cost to develop a custom AI chatbot? arrow

    The chatbot pricing depends on what you need. Whether it’s simple functionality or advanced features, we’ll create a solution that works for your goals and budget. Thus, a simple OpenAI API (ChatGPT) integration will cost you USD 2,000.

    If you need more customization, we have a basic chatbot package for USD 20,000, which includes website setup and training, response tracking, branded design, etc.
    If you have something sophisticated on your mind, feel free to contact the CHI team anytime. Our developers will be able to provide you with a rough project estimation after the first intro call.

  • What industries can benefit from your chatbot solutions? arrow

    From e-commerce to healthcare, finance to travel, our chatbots are built to add value to any industry. A chatbot can make a difference if your business activities involve customer interaction or processes that need streamlining. We recommend focusing more on the final value and your current needs than on industry aspects – a professional team like CHI Software can adapt its workflow to any niche.

  • How long does it take to develop a custom chatbot? arrow

    Most projects take between 4 and 12 weeks, depending on the features and complexity. We’ll map out a clear timeline with you from day one, so there are no surprises.

  • When should I choose a custom AI chatbot over an off-the-shelf solution? arrow

    A custom AI chatbot is ideal when your company has unique requirements that off-the-shelf solutions can't fully meet. Choose a custom chatbot if you need:

    - Tailored functionality: Custom chatbots align perfectly with your processes, specific industry needs, or niche use cases;

    - Scalability and integration: If you require integration with your existing systems (like CRM, ERP, or custom APIs) or plan to scale the solution as your business grows, a custom chatbot offers greater flexibility;

    - Advanced AI features: If you need highly specialized AI features, such as natural language understanding for rare languages, industry-specific jargon, or advanced analytics, custom development is the way to go;

    - Unique branding and user experience: If creating a distinct and on-brand impression is crucial for customer engagement and retention, a custom chatbot provides complete control over design and interactions;

    - Data privacy and compliance: Custom chatbots allow you to implement strict data security protocols and meet specific regulatory requirements, especially critical in industries like healthcare or finance.

Let’s build a perfectly fitting AI chatbot for your needs!

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