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Olha Kanishcheva | CHI Software

Olha Kanishcheva

ML/NLP Engineer, Researcher

Olha boasts a decade-long journey in NLP, currently serving as a researcher at Jena University and a Consulting ML/NLP Engineer at CHI Software. Her expertise extends to various realms of NLP, including text summarization, named entity recognition, and keyword extraction. Olha's Ph.D. thesis explored knowledge representations and information retrieval in librarian systems.

Articles by Olha Kanishcheva

4 February 2025

ChatGPT Integration for Your Website

Attracting and retaining users is becoming more and more challenging for businesses in any industry every year. Having a website has long been not just optional but a necessity – and artificial intelligence is bringing a new wave of innovations to update and enrich your online presence.  Words alone are enough to demonstrate how widespread the use of AI and...

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22 January 2025

Top Chatbot Use Cases for Different Industries

It's been only two years since ChatGPT's stable public release, but chatbots have already become a part of everyone’s daily lives. Now, what about applications of AI chatbots in business?  In 2024, the global healthcare chatbot market was estimated at USD 352.5 million. By 2033, this figure may grow more than four times over, reaching USD 1.4 billion. As for...

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2 January 2025

How to Successfully Implement Your First Chatbot?

AI technologies offer us a variety of useful and helpful tools to generate content and analyze large datasets to uncover hidden patterns. However, one particular implementation stands out: AI-powered chatbots.  Chatbot development has been around for quite a while. Its initial implementation was somewhat underwhelming – but user reception changed as soon as more advanced AI algorithms were introduced. How...

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31 December 2024

Knowledge Base Chatbots: Build & Optimize AI Support

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...

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20 December 2024

AI Chatbots and CRM: A Smarter Integration

Can you imagine the changes an AI chatbot CRM integration can bring to your business? As your company grows, customer expectations rise – and managing both the volume and complexity of interactions can become challenging. Without automation, your team might become overwhelmed by calls, emails and chats, all while trying to maintain a high level of service. Now, picture that...

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15 November 2024

Chatbot Development Pricing Based on Real Cases

Are you wondering how much it'll cost to add a chatbot solution to your business? You're not alone. As AI gets more competent, more companies are thinking about jumping on the chatbot bandwagon to boost their customer service and streamline operations. But let's face it – AI chatbot costs can be as clear as mud.  Whether you're a tech whiz...

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