Olha Kanishcheva

With the rise of digital technology, the need for personalized, effective customer experience is at an all-time high. This trend highlights the importance of developing AI chatbots for e-commerce, as they cater to users’ preferences for quick and accurate assistance. According to Statista, 44 percent of users highly appreciate the help of chatbots in finding product information before purchasing, and...

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...

Can you imagine the changes an AI chatbot CRM integration can bring to your business? As your company grows, customer expectations rise – and managing both the volume and complexity of interactions can become challenging. Without automation, your team might become overwhelmed by calls, emails and chats, all while trying to maintain a high level of service. Now, picture that...

Are you wondering how much it'll cost to add a chatbot solution to your business? You're not alone. As AI gets more competent, more companies are thinking about jumping on the chatbot bandwagon to boost their customer service and streamline operations. But let's face it – AI chatbot costs can be as clear as mud.  Whether you're a tech whiz...

Businesses are increasingly turning to chatbots to improve customer experience and streamline their operations. If you're considering adding a chatbot to your toolkit, you may wonder whether to go with an off-the-shelf chatbot or invest in developing a solution tailored to your specific needs. Each option has advantages and disadvantages that can significantly affect the efficiency of your business and...

Businesses in many different industries use Enterprise Resource Planning (ERP) to facilitate their workflows. The use of ERP has many advantages, and the experience of prominent companies like Nestlé and Coca-Cola confirms this.  This active use of ERP and the ever-growing demand for it are driving the need for ERP automation with the help of Artificial Intelligence, specifically Natural Language...