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Vehicle hail scanning system

When damaged vehicles pass through a light tunnel equipped with optical cameras, the hail damage scanning system identifies the dents on cars and generates an insurance report based on the damage level. The client needed an AI solution to process the scans, so the CHI Software team created an AI part to process the scanned images.

Project background

Hail is one of the most unpleasant weather conditions, which causes considerable damage to cars. Detecting it takes time. Today, drivers report hail dents manually, leaving a large margin for human error.  Since checking the reported dents manually is time-consuming, recovery price and time are not clear at the moment when the incident is reported. 

Our client was looking for a software solution that eliminates the need for manual review, delivering the exact count of hail dents with an accuracy rate of 80 percent or higher, as well as decreasing processing time.

Here are the details of what the process of detecting damages should look like:  

– A vehicle passes through a light tunnel equipped with optical cameras; 

– High-resolution cameras and the software identify every dent and generate a report based on the damage level of the vehicle; 

– The scanned data about the condition of the vehicle is compressed and accumulated in a safe cloud storage.

  • Duration: 2 weeks
  • Location: The Netherlands
  • Industry: Automotive / Insurance
  • Services:
  • POC development, Research

Business needs

Hail is one of the most unpleasant weather conditions, which makes much damage to cars. Detecting it takes time. Today, drivers report hail dents manually, leaving a large margin for human error.  Since checking the reported dents manually is time-consuming, recovery price and time are not clear at the moment when the incident is reported.

Our client was looking for a software solution that eliminates the need for manual review, delivering the exact count of hail dents with an accuracy rate of 80 percent or higher, as well as decreasing processing time.  

– Our client needed software to inspect the damage which cars suffer from hail to identify all types of vehicle damage and decrease processing time since checking dents manually is time-consuming. Hence, the recovery price and time were not clear at the moment of the incident report. 

– Our client wanted to improve the vehicle scanning system that the industry uses for handling hail damage and make it faster and more accurate. 

– The vehicle hail scanning system was supposed to automate the process of detecting detriment, acquiring real-time images, and identifying the scale of damage. 

– Our client was looking for an effective solution within 0.5 months. 

Product features

  1. Scan the vehicle. Quickly scans the vehicle
  2. Identify, count, and calculate the hail dent size. Automatically identifies, counts the number, and calculates the size of each hail dent
  3. Create online reports. Creates online and offline reports to estimate the cost to repair the vehicle.

Solution

The solution provided by the CHI Software development team detects all hail damages on vehicles, including minor scratches. The detecting process takes approximately 1 minute in total.

Thanks to commercially reasonable resources used by the CHI team, the solution was developed on the shortest possible timeline, with the necessary quality, safety, and business standards integrated.

Here are the details of what the process of detecting damages looks like:

– A vehicle passes through a light tunnel equipped with optical cameras

– High-resolution cameras and the software identify every dent and generate a report based on the damage level of the vehicle

– The scanned data about the condition of the vehicle is compressed and accumulated in safe cloud storage

Our technology stack

  • Python
  • YOLOv3
  • MobileNet
  • OpenCV
  • Keras
  • TensorFlow
  • HOG
  • Gabor filters

Client values

  1. The solution allowed our client to offer new services at the company’s stations – to determine the exact level of damage and check the surface of the vehicle.
  2. Data received can be used for other purposes – this solution is a helpful tool for insurance cases, as it determines the extent of damage after a hailstorm in the shortest time possible.
  3. The customer can transfer reports to insurance companies online via cloud services.

Employee testimonial

Testimonial_Bobniev
Roman Bobniev Technical Lead of CV Division

As a Team Lead of the CHI Software CV Division, I've been working on diverse projects for more than 14 years. It’s always a challenge when you start working on a new project, research, or proof of concept. Still, I always prefer such an experience to some simple tasks. Working on the vehicle hail scanning project was a real challenge for my team since the client needed to check the idea quickly, within a few weeks only. Our main task was to decrease the time of processing dent checks and increase the detection rate up to 80%. As a result, the solution provided by my team automatically defines 83% of hail damages on vehicles, including small dents.

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