Alex Shatalov

Let's face it: every business is constantly striving to increase sales and make the customer experience more comfortable. A sales chatbot can help you do just that – and more.  According to the latest report, the global chatbot market size is expected to reach USD 27.2 million by 2030, with a compound annual growth rate (CAGR) of 23.3%. Why are...

Is your business ready to implement a chatbot to improve workflows, but you're unsure where to begin or what to consider? This article has you covered.   The benefits of AI chatbots are well known, and for good reason – just look at the impressive chatbot market size, valued at USD 4.57 billion in 2023 with a prediction to grow up...

Imagine it’s two o’clock in the morning, and one of your customers needs support. Will there be anyone on your team awake to help them? Well, if you’ve got an AI chatbot on your side, then you can rest assured that the answer is yes! AI chatbots for customer service are available around the clock to ensure every customer is...

AI is an incredible technology that is quickly conquering our hearts and minds, as every day, people are discovering new ways to use it to make their work easier. When discussing the benefits of AI, people usually focus on the consumer side of the story. Yet businesses can also benefit from AI employee chatbots for internal communication in multiple ways....

How well do you know your customers? The answer to this question has become increasingly important since the 1990s. The first steps toward personalization were made when CRM systems appeared and marketers accessed basic customer data (names, location, age, gender, etc.). Now, in 2025, businesses can analyze the client’s behavior and make the most personal offerings ever using AI personalization...

AI in building automation is changing how commercial and residential properties are managed. If you already use a building automation system (BAS) to control heating, cooling, lighting and security, you're already halfway there. Now imagine taking that system to the next level by adding artificial intelligence. But here's the thing: integrating AI into an existing system requires planning. It's not...