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Olha Kanishcheva | CHI Software

Olha Kanishcheva

ML/NLP Engineer, Researcher

Olha boasts a decade-long journey in NLP, currently serving as a researcher at Jena University and a Consulting ML/NLP Engineer at CHI Software. Her expertise extends to various realms of NLP, including text summarization, named entity recognition, and keyword extraction. Olha's Ph.D. thesis explored knowledge representations and information retrieval in librarian systems.

Articles by Olha Kanishcheva

21 February 2025

The Future Trends of AI Chatbots in 2025 and Beyond

Unless you’ve been living under a rock, you’ve probably noticed by now how many platforms, online stores, and apps are adopting AI chatbots – and it’s no wonder why! These powerful AI-driven bots are no longer just digital assistants: they are quickly becoming the beating heart of business. Modern chatbots are not limited to customer service – they can close sales,...

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19 February 2025

AI Chatbots for Smarter Data Analytics

When it comes to business analytics, the statistics are clear on one point: businesses that leverage customer analytics are twice as likely to generate above-average profits and marketing revenue. However, raw data doesn’t bring results on its own: the real challenge is to make analytics accessible and actionable. This is where AI chatbots come in. Once you’ve completed chatbot implementation,...

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6 February 2025

AI Chatbots for E-Learning & Why They Matter

Almost everyone has had experience with online learning. It may have been a corporate training course, an attempt to learn a language using online platforms or apps, or even while getting a higher education. Sure, online learning is highly convenient: you can take your classes anywhere and any time that suits you.  The use of online education is growing yearly:...

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4 February 2025

ChatGPT Integration for Your Website

Attracting and retaining users is becoming more and more challenging for businesses in any industry every year. Having a website has long been not just optional but a necessity – and artificial intelligence is bringing a new wave of innovations to update and enrich your online presence.  Words alone are enough to demonstrate how widespread the use of AI and...

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22 January 2025

Top Chatbot Use Cases for Different Industries

It's been only two years since ChatGPT's stable public release, but chatbots have already become a part of everyone’s daily lives. Now, what about applications of AI chatbots in business?  In 2024, the global healthcare chatbot market was estimated at USD 352.5 million. By 2033, this figure may grow more than four times over, reaching USD 1.4 billion. As for...

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2 January 2025

How to Successfully Implement Your First Chatbot?

AI technologies offer us a variety of useful and helpful tools to generate content and analyze large datasets to uncover hidden patterns. However, one particular implementation stands out: AI-powered chatbots.  Chatbot development has been around for quite a while. Its initial implementation was somewhat underwhelming – but user reception changed as soon as more advanced AI algorithms were introduced. How...

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