Olha Kanishcheva

Can you imagine the changes an AI chatbot CRM integration can bring to your business? As your company grows, customer expectations rise – and managing both the volume and complexity of interactions can become challenging. Without automation, your team might become overwhelmed by calls, emails and chats, all while trying to maintain a high level of service. Now, picture that...

Are you wondering how much it'll cost to add a chatbot solution to your business? You're not alone. As AI gets more competent, more companies are thinking about jumping on the chatbot bandwagon to boost their customer service and streamline operations. But let's face it – AI chatbot costs can be as clear as mud.  Whether you're a tech whiz...

Businesses are increasingly turning to chatbots to improve customer experience and streamline their operations. If you're considering adding a chatbot to your toolkit, you may wonder whether to go with an off-the-shelf chatbot or invest in developing a solution tailored to your specific needs. Each option has advantages and disadvantages that can significantly affect the efficiency of your business and...

With the rise of digital technology, the need for personalized, effective customer experience is at an all-time high. According to Statista, 44 percent of users highly appreciate the help of chatbots in finding product information before purchasing, and another 35 percent of customers use the customer support available on websites.  Using chatbots for e-commerce helps businesses to stay competitive, increase...

Businesses in many different industries use Enterprise Resource Planning (ERP) to facilitate their workflows. The use of ERP has many advantages, and the experience of prominent companies like Nestlé and Coca-Cola confirms this.  This active use of ERP and the ever-growing demand for it are driving the need for ERP automation with the help of Artificial Intelligence, specifically Natural Language...

AI technologies offer us a variety of useful and helpful tools to generate content and analyze large datasets to uncover hidden patterns. However, one particular implementation stands out: AI-powered chatbots.  Chatbot development has been around for quite a while. Their initial implementation was somewhat underwhelming – but user reception changed as soon as more advanced AI algorithms were introduced. But...