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Is your business ready to implement a chatbot to improve workflows, but you're unsure where to begin or what to consider? This article has you covered.   The benefits of AI chatbots are well known, and for good reason – just look at the impressive chatbot market size, valued at USD 4.57 billion in 2023 with a prediction to grow up...

Imagine it’s two o’clock in the morning, and one of your customers needs support. Will there be anyone on your team awake to help them? Well, if you’ve got an AI chatbot on your side, then you can rest assured that the answer is yes! AI chatbots for customer service are available around the clock to ensure every customer is...

AI is an incredible technology that is quickly conquering our hearts and minds, as every day, people are discovering new ways to use it to make their work easier. When discussing the benefits of AI, people usually focus on the consumer side of the story. Yet businesses can also benefit from AI employee chatbots for internal communication in multiple ways....

How well do you know your customers? The answer to this question has become increasingly important since the 1990s. The first steps toward personalization were made when CRM systems appeared and marketers accessed basic customer data (names, location, age, gender, etc.). Now, in 2025, businesses can analyze the client’s behavior and make the most personal offerings ever using AI personalization...

AI technologies offer us a variety of useful and helpful tools to generate content and analyze large datasets to uncover hidden patterns. However, one particular implementation stands out: AI-powered chatbots.  Chatbot development has been around for quite a while. Its initial implementation was somewhat underwhelming – but user reception changed as soon as more advanced AI algorithms were introduced. How...

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...