Yana Ni

Learning management systems (LMS) and customer relationship management (CRM) systems in EdTech generate billions of data points a day, tracking user engagement, learning paths, and more. This mass of data may seem like an enigma – but it is actually your most reliable resource for business decisions. As soon as your platform grows past around 10,000 users, regular data management...

School classes and personal study sessions are progressively increasing their reliance on digital technologies, such as learning apps, quizzes, and assessment tools. And it’s no wonder why a recent OECD study showed students who used digital technologies in class scored up to 15 percent higher in math, reading, and science. These improved student performance numbers could be an early but...

Every industry adopts new technologies at a different pace. The educational sector tends to take on new ways of operating quickly, as it often needs to keep up with the brightest minds. That’s why institutions and startups continually seek ways to optimize their processes, including through custom education software development. But when it comes to software updates, there’s still one...

Every year businesses lose millions of dollars just because they failed to properly ensure data quality. As a result, they make decisions based on outdated, incomplete, or just plain inaccurate information – and all that comes at a cost.  Long before the financial damage starts to show up, companies face a lack of clarity about their customers’ image and a...

Finding the right file shouldn’t feel like a treasure hunt. Yet still, many teams still waste hours digging through contracts, policies, or reports.  According to Pew Research Center, almost half of U.S. employees are already turning to AI chatbots to help out with daily tasks at work – and among those who do, 40% say the tools help them move...

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...