AI Assistant Integration for an ERP System
We kicked off a project to create an AI assistant to make the client's ERP system even better. Our goal was to develop a text-based Q&A AI assistant that users
Assess your AI readiness across strategy, data, technology, governance, and skills. Get prioritized use cases, gap analysis, and a roadmap from CHI Software.
Almost every AI budget is approved before an organization can say, with evidence, whether it can spend it properly. Money gets wasted on this mismatch. CHI Software’s AI readiness assessment services give leaders an honest, current read on where they stand across seven dimensions of AI readiness, along with a prioritized plan they can take to their board. In two to four weeks, you get a readiness score across those dimensions, a ranked use case portfolio, and a 90-day action plan.
MIT’s 2025 State of AI in Business report found that about 95% of enterprise generative AI pilots deliver no measurable return on the P&L. Most stall well before they ever reach production.
The signals are usually organizational before they are technical. A structured AI readiness assessment service tells you where to spend and where to wait, and as a company offering AI readiness assessment services, we tend to see the same stall points again and again. If any of the following sounds familiar, an assessment usually pays for itself.
If you’ve got an AI budget in place and a whiteboard full of potential use cases, but haven’t defined which would meaningfully grow the top line, save costs, or lower downside risk, this process aligns individual proposals to business priorities and establishes a hierarchy based on potential ROI. Say goodbye to the noisiest person in the room having undue influence on investment decisions.
A great demo never ensures good AI deployment. The model is rarely the issue when pilot programs can’t seem to break out into production. The problem is far more commonly one of data preparedness, production-scale infrastructure, or accountability.
Data readiness is one of the biggest barriers to successful AI adoption. Gartner has forecast that through 2026, organizations will abandon 60% of AI projects that aren’t supported by AI-ready data. That’s why we assess data quality, availability, accessibility, and integration first, then evaluate whether your architecture and infrastructure can reliably support AI models in production, not just during a proof of concept.
Who signs off before an AI model is released, and can you show how that happened? AI governance is no longer just a compliance requirement; it’s an operational risk. Without clear governance, secure controls, and audit trails, organizations increase the risk of production failures and regulatory exposure. According to Grant Thornton, 78% of organizations lack confidence they could pass an independent AI governance audit within 90 days, while only 12% consider their workforce truly AI-ready. As the EU AI Act raises the bar for high-risk AI systems, strengthening governance early helps reduce operational risk, compliance burden, and long-term deployment costs.
When ownership is unclear, AI initiatives often become everyone’s responsibility and no one’s priority. A strong approach looks at team capabilities, organizational readiness, and existing ways of working to define the right operating model. The goal is to create a practical governance structure with clear ownership and accountability, not another layer of meetings and committees.
Our AI Readiness assessment brings clarity from strategy down to data. By evaluating seven dimensions simultaneously, we cover the business outcomes with both the necessary strategy and real technical grounding. A robust model with fragile data, or a perfect data pipeline to a fractured governance team, is still a failure when tested at real-world scale. In the end, it talks to transformation executives who understand the upside and potential risk, and to those in IT who’ll have to keep the engine running at full speed.
It all begins with clarity around business objectives, priority challenges, and where AI can deliver measurable value. With only 19% of IT leaders and business users reporting that AI initiatives have met or exceeded business goals, CIOs are under growing pressure to prove AI impact to executives and boards. A structured assessment helps identify high-value use cases and align AI investments with expected ROI.
Through structured discovery, we create a prioritized portfolio of potential use cases, scored by business value and feasibility. Use case analysis and prioritization help identify which business processes or workflows must be automated with priority and which can be postponed later.
We explore the quality, availability, discoverability, and integrability of data, alongside governance and appropriate ownership. This is the ground that all the paused pilots are quietly lacking, and it is the reason why too many go nowhere near go-live.
Our team assesses your architecture, integration points, and infrastructure against the real demands of live operations, and flags where an AI-ready architecture needs modernization first. Where legacy systems are the blocker, our legacy software modernization work closes that gap before you build on top of it.
We review your data, control environment, model risk, and regulations to identify where issues lie, for instance, how new EU AI Act obligations for risk apply. The result is a clear, evidence-based risk assessment of your existing situation, not one-size-fits-all recommendations.
Great technology needs great people. We provide visibility into your teams, leadership’s decision-making process, and their willingness to embrace change, and clearly demonstrate the capabilities to enable your path forward.
Reaching production is one challenge. Getting to production and staying there predictably is another. We assess your delivery performance, model management, and MLOps readiness against the scalability required for real-world traffic.
Agentic AI changes the risk picture. An agent that can take actions on its own needs controls a passive model never did, and it touches several of the seven dimensions at once, which is why we assess agentic AI readiness as its own question.
The gap here is wide. In Mayfield’s 2026 survey of 266 enterprise leaders, 84% treat security and compliance as non-negotiable for agentic AI, yet 60% still run an early-stage or nonexistent AI governance framework. Grant Thornton found much the same pattern: nearly three in four organizations are already piloting, scaling, or running autonomous AI, but only one in five has tested a response plan for when an agent fails. We evaluate whether your infrastructure can safely run agentic workloads and whether you have the agent governance, human oversight, shutdown controls, and production observability to keep autonomous agents accountable once they start acting on their own.
Discovery and Stakeholder Alignment We interview business and technical stakeholders to agree on objectives, scope, and what a good outcome looks like before any scoring begins. This alignment keeps the findings credible later.
Current-State Assessment and Maturity Scoring A maturity assessment offers a structured snapshot of where you stand today across all seven readiness dimensions: strategy, use case value, data, technology, security, people, and delivery. Each dimension is scored on demonstrable evidence, which replaces subjective opinion with a fact-based reading of your current position.
Gap, Risk, and Feasibility Analysis We identify the gaps between your current capabilities and target state, validate what is technically achievable, and prioritize risks by impact and urgency.
Prioritized Roadmap and Executive Readout Insights only matter when they lead to action. The roadmap connects each recommendation to value, cost, and timing, helping teams focus on the initiatives that can deliver the strongest results first.
A readiness assessment should give leaders a clear path forward: what to fund, what to improve, what to govern, and what to prioritize first. The result is an actionable roadmap, not a generic advisory document.
You get a readiness score for each of the seven dimensions, so leadership can see at a glance where the organization is strong, where it falls short, and what comes next. It reads as a board-level picture, not a report written only for engineers.
A ranked list of use cases helps clearly communicate how different efforts represent good combinations of effect, feasibility, and work required, guiding investment into projects most likely to reach production and add value.
An evidential perspective on gaps and risks in data, technology, governance, and skills, with everything linked to a real-world business outcome and not an arbitrary score.
Clear strategic recommendations describing the target state and future state, and the concrete moves that get you there, including any AI-ready architecture, automation, and data work required along the way.
A 90-day action plan, as well as an expanded roadmap for broader AI adoption, complete with owners, sequences, and resource requirements, in order to gain momentum from week zero.
The point of the exercise is not the score itself. It is better that a CIO or CTO can stand behind in front of the board, and that is the real measure of a company offering AI readiness assessment services. Good AI readiness assessment services are judged on the decisions they make possible, not the length of the report they produce.
Money goes to use cases that are both valuable and buildable, and away from the ones that look exciting but cannot realistically ship this year. That shift alone tends to change the entire next budget conversation.
Spotting your governance, security, and regulatory compliance gaps early helps anticipate future surprises at launch.
Strong data fundamentals, elastic infra, and disciplined MLOps allow you to get from experimental prototype AI projects into robust production ones.
A shared assessment creates one clear view across business, data, and engineering teams. That alignment often becomes the turning point that moves AI initiatives forward after months of uncertainty or slow progress.
CHI Software brings a delivery perspective to AI readiness assessments. We understand the run vs. change balance leaders must navigate, maintaining critical operations while preparing the organization for AI-driven transformation. Our teams have experience building and running the systems these recommendations support, keeping the roadmap connected to real-world implementation and production outcomes.
Effective AI readiness requires a view from both sides: business strategy and technical execution. With expertise spanning IT consulting, AI development, software modernization, cloud, data engineering, and DevOps/MLOps, the assessment is grounded in real delivery experience and focuses on what can be implemented.
A valuable AI readiness assessment should be driven by your goals, not by a predefined solution. By taking a vendor-neutral approach and grounding recommendations in real business and technical findings, the roadmap focuses on the decisions that create the most impact for your organization.
When the assessment ends, you can keep the same team for delivery, from modernization through to MLOps, or hand the plan to your own engineers. Need extra hands quickly? You can hire forward-deployed engineers or use FDE as a service and AI advisory services alongside the roadmap.
An AI readiness assessment helps you understand whether your organization is actually prepared to move AI projects beyond experiments and into production. It reviews your strategy, data, technology, governance, and teams, then highlights the areas that need attention. The outcome is a maturity score, a clear view of existing gaps, and a roadmap with prioritized actions, all connected into one plan for leadership.
Our engagements generally last two to four weeks, depending on the size of the engagement and the level of participating systems and stakeholder complexity. An assessment focused on a narrower “pilot scope” can typically be shorter when you need to know something quickly for an upcoming decision.
Typically, the executive sponsor, product owners, data and engineering leaders, and whoever owns security and compliance. Things work best when a technical representative and the business rep are both in the room because the gap sits between those two seats.
We usually assess your data-related landscape, architecture, AI projects, and governance documents through interviews with key stakeholders. Read-only access to the underlying systems can add to the rigor of the assessment, though all assessments are conducted within the confines of your security policies and access requirements.
Strategy consulting asks what you should do; a readiness assessment measures whether you can actually do it yet, and what stands in the way. That evidence base is what a strong company offering AI readiness assessment services should give you before you spend real money.
Yes, and we often do. A capable AI readiness assessment services provider assesses live pilots too, and assessing one usually reveals why it stalled and what it takes to reach production, so existing work rarely goes to waste once the blockers are named.
You act on the 90-day action plan, with your own team, with ours, or a blend of both. Many clients keep CHI Software on as their AI readiness assessment company for delivery, so the roadmap becomes working systems without a handoff gap, which is why teams pick an AI readiness assessment services company over a pure advisory firm.
Our team is here to help you evaluate your AI readiness and plan the next steps.