Business Development Manager

The CHI Software team is not standing still. We love our job and give it one hundred percent of us! Every new project is a challenge that we face successfully. The only thing that can stop us is... Wait, it’s nothing! The number of projects is growing, and with them, our team too.

Location: Remote with Travel Requirements

About the Role

We are looking for a dynamic and experienced Business Development Manager to join our growing IT outsourcing company. This role is critical in driving business growth through the acquisition of new clients and maintaining long-term relationships. You will lead the full sales cycle – from the first contact through the discovery phase, proposal, and negotiation – to the closing of the deal.

Key Responsibilities

– Lead end-to-end client engagement and communication throughout the entire sales cycle
– Identify client needs, prepare and present tailored outsourcing solutions including discovery phases
– Prepare and deliver compelling proposals, presentations, and commercial offers
– Negotiate contracts and close deals with new and existing clients
– Take ownership of the client relationship post-sale, acting as the primary account manager
– Ensure that committed deliverables are met in coordination with delivery teams
– Manage and oversee internal project managers and development teams to ensure project alignment with client expectations
– Represent the company at international conferences, trade shows, and industry events
– Travel to the customer site from time to time to run on-site business reviews and strengthen long-term partnerships
– Participate as a speaker or panelist at events to build brand awareness and thought leadership
– Collaborate with marketing and technical departments to support lead generation and delivery success

Requirements

– Proven experience in selling IT outsourcing projects, including discovery and pre-sale consulting phases
– Strong understanding of the IT services market, delivery models, and client expectations
– Ability to manage long and complex sales cycles with both technical and business stakeholders
– Experience in account management, ensuring customer satisfaction post-sale
– Demonstrated leadership skills in managing cross-functional teams
– Excellent communication and interpersonal skills
– Public speaking experience and a confident presence at industry events
– Minimum Upper-Intermediate level of English (written and spoken); proficiency in other languages is a plus
– Willingness to travel internationally for client meetings and industry events

Preferred Qualifications

– Experience working with clients in the EU, UK, and North America (USA and Canada)
– Valid visas or travel authorization for USA, Canada, and the UK
– Background in business consulting or digital transformation is a plus
– Familiarity with CRM tools and sales automation systems
– Valid car driving license and readiness to travel locally when required