Blog about Generative AI - Page 3

Let's face it: every business is constantly striving to increase sales and make the customer experience more comfortable. A sales chatbot can help you do just that – and more.  According to the latest report, the global chatbot market size is expected to reach USD 27.2 million by 2030, with a compound annual growth rate (CAGR) of 23.3%. Why are...

It's been only two years since ChatGPT's stable public release, but chatbots have already become a part of everyone’s daily lives. Now, what about applications of AI chatbots in business?  In 2024, the global healthcare chatbot market was estimated at USD 352.5 million. By 2033, this figure may grow more than four times over, reaching USD 1.4 billion. As for...

Imagine it’s two o’clock in the morning, and one of your customers needs support. Will there be anyone on your team awake to help them? Well, if you’ve got an AI chatbot on your side, then you can rest assured that the answer is yes! AI chatbots for customer service are available around the clock to ensure every customer is...

How well do you know your customers? The answer to this question has become increasingly important since the 1990s. The first steps toward personalization were made when CRM systems appeared and marketers accessed basic customer data (names, location, age, gender, etc.). Now, in 2025, businesses can analyze the client’s behavior and make the most personal offerings ever using AI personalization...

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...

Benefits of LLMs (Large Language Models) are making waves in the world of artificial intelligence, and for good reason. But what exactly makes these models so powerful?  The fact is that LLMs go beyond traditional linguistic solutions and can understand and generate human-like text. As a result, they offer unprecedented opportunities to streamline operations and improve the customer experience.  So,...