Blog - Page 17

The role of Artificial Intelligence (AI) in customer experience (CX) has been talked about for years. However, opinions about the importance and effectiveness still need to be clarified. Therefore, I suggest looking into it in more detail and discussing it with a first-hand element. Artificial Intelligence in Customer Experience: Introduction and Trending Stats The AI customer experience aims to provide...

You build your future by caring for others. These simple words may sound like an advertising slogan, but it has become the truth to live by for millions of Ukrainians. CHI Software is a company with Ukrainian origins, meaning this year impacted us greatly. Most of our employees appeared in a frontline city one February morning, and our lives have...

The CHI Software team participated in IoT Tech Expo Global 2022, one of the largest industry exhibitions. The event took place in Olympia, London, on December 1-2. This year, IoT Tech Expo comprises six co-located events dedicated to 5G & IoT, Cloud & Cyber Security, Blockchain, AI & Big Data, digital transformation, and edge computing. There are also seven conferences...

According to international research, the Blockchain market is predicted to grow to 39.7 billion USD in 2025. This rapid growth creates an increasing need for Blockchain platform development. The banking sphere was the first to invest in and adopt this technology; however, other industries, like mining, also keep up with the latest tech trends.  Here we will discuss what Blockchain...

“Without big data analytics, companies are blind and deaf, wandering out onto the web like deer on a freeway”, – Geoffrey Moore, consultant and author. The logistics industry is evolving in response to dynamic business trends and customer preferences. The workflow becomes more complex every year, resulting in process bottlenecks and extra costs. To keep logistics companies afloat and optimize...

The CHI Software team continues exploring the Japanese tech world. This time, our representatives visited the annual Japan IT Week Autumn which took place in Chiba on October 26-28, 2022. Japan IT Week is held four times a year in various seasons and locations. The autumnal event is the largest among similar IT trade shows consisting of 11 exhibitions, such...