Blog - Page 5

It's been only two years since ChatGPT's stable public release, but chatbots have already become a part of everyone’s daily lives. Now, what about applications of AI chatbots in business?  In 2024, the global healthcare chatbot market was estimated at USD 352.5 million. By 2033, this figure may grow more than four times over, reaching USD 1.4 billion. As for...

Imagine it’s two o’clock in the morning, and one of your customers needs support. Will there be anyone on your team awake to help them? Well, if you’ve got an AI chatbot on your side, then you can rest assured that the answer is yes! AI chatbots for customer service are available around the clock to ensure every customer is...

AI is an incredible technology that is quickly conquering our hearts and minds, as every day, people are discovering new ways to use it to make their work easier. When discussing the benefits of AI, people usually focus on the consumer side of the story. Yet businesses can also benefit from AI employee chatbots for internal communication in multiple ways....

How well do you know your customers? The answer to this question has become increasingly important since the 1990s. The first steps toward personalization were made when CRM systems appeared and marketers accessed basic customer data (names, location, age, gender, etc.). Now, in 2025, businesses can analyze the client’s behavior and make the most personal offerings ever using AI personalization...

Have you ever felt like your customer support team is drowning in repetitive questions? You're not alone. That's when knowledge base chatbots can help you, jumping in to save the day (and your sanity).  These AI-powered sidekicks revolutionize how businesses process customer queries – and they're not just for tech giants anymore. From startups to mid-sized companies, AI chatbot development...

2024 is the year of the Olympic Games in Paris. Millions of tourists will gather to watch top athletes competing, and image recognition will be a special guest at the events for the sake of security.  You can experience image recognition even if you are not visiting Paris this year. The technology has many applications in healthcare, retail, and transportation....